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Reference Code:  25862

Assistant Boutique Manager - Madison Avenue

New York City, NY, US

Permanent
  
  

Panerai is a high-end status sports watch brand that operates in a niche segment, fully exploiting its values of belonging that allow Panerai owners to feel part of an exclusive club.
The fundamental values of Panerai are based on history and the sea world, authenticity, exclusivity and rarity, product identity, Italian design and Swiss technology.

At Officine Panerai North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.'

 

 

ASSISTANT MANAGER - PANERAI MADISON AVENUE

 

MAIN PURPOSE 

With their passion for the Maison, the candidate will efficiently assist the Boutique Manager to grow and optimize the boutique’s performance. They will aid in the profitability of the boutique by consistently supporting and developing the boutique team while excelling in operational and client service repsonsibilities.

 

KEY RESPONSIBILITIES

Boutique Peformance & Sales Achievements:

  • Work with your Boutique Manager to identify your personal sales goals and KPI’s.
  • Review and have a clear understanding of the teams individual goals. Assist the Boutique Manager in creating actions plans to achieve personal targets.
  • Implement actions plans for your team.

Team Management and Development:

  • Assist the Boutique Manager in motivating and coaching Boutique Team daily.
  • Have extensive knowledge of the Maisons training materials and enfore these learnings with your team.
  • Assist the Boutique Manager in training new comers and assist in searching for new talent. 

Client Relationships:

  • Provide the higest level of customer service at all time to support the business.
  • Assist Boutique Manager to understand and implement CRM programs to your team to optimize sales.
  • Build meaningful relationships with clients.
  • Assist the Boutique Manager in dealing with escalated client issues and concerns. 

Boutique Operations & Administration:

  • Adhere to the Policies and Procedures and KPI’s administered by the Maison.
  • Assist the Boutique Manger in back office duties including the excecution of delivery and boutique reporting.
  • Liasion between Corporate team and other Retail Teams when needed to ensure optimum boutique maintence.
      

QUALIFICATIONS 

Education:

  • High school. Bacehlor’s degree preferred.

Qualifications: 

  • Minimum of three years prior luxury sales and/or supervisor experience is required.

Technical Skills/Abilities:

  • Computer proficiency with Word, Excel is required.
  • Experience with SAP is a plus

Personal Skills:

  • Ability to motivate and develop a team of 4-5 sales persons.
  • Excellent interpersonal, communication, organizational and problem solving skills.
  • Additional language is a plus.


Nearest Major Market: Manhattan
Nearest Secondary Market: New York City