Senior Client Advisor - Panerai

Milano, MI, IT

Permanent

Fondata nel 1860 a Firenze come laboratorio, bottega e successivamente scuola di orologeria, Panerai è rinomata per la produzione di strumenti di alta precisione per la Marina Militare Italiana con un occhio di riguardo all’innovazione e alla funzionalità. Protette come segreti militari, queste creazioni sono state lanciate sul mercato internazionale solo quando il marchio è stato acquisito dal gruppo Richemont nel 1997.

Oggi, la Maison continua a evolversi attraverso la ricerca dell’avanguardia, la sostenibilità e la valorizzazione degli eroi moderni, con un team che unisce con passione lo spirito italiano all’eccellenza orologiera svizzera, in puro spirito Panerai.

Panerai Senior Client Advisor

YOUR MISSION

As a dedicated team member of Casa Panerai Milano, the Senior Client Advisor is a key role in achieving the boutique’s objectives and targets with a high level of autonomy.

As the service to the Customers is at the heart of this role, ensuring a high level of listening abilities, Maison and product knowledge is vital to achieve an unforgettable brand experience for the clients and increase the sales.

HOW WILL YOU MAKE AN IMPACT?

You will actively uphold operational excellence in mastering the Panerai Selling Ceremony
You will communicate the brand legacy and technical details in an inspiring manner to build trust and long-lasting client relationships.
You will demonstrate a strong sales mindset and identify business growth opportunities
You will ensure a tailor-made Client and prospects follow-up and maintain high quality service to your client portfolio
You will support after-sales clients with helpful solutions in accordance with Maison procedures
You will become a brand ambassador and build a network of high potential clients
You will contribute to the daily operational processes, including inventory, cash handling and security
You will foster a positive, inclusive and supporting work environment
You will propose innovative ideas to boost sales, including merchandising, events and product mix
You will drive sales performance by achieving personal and boutique sales targets through effective selling techniques and collaboration

HOW WILL YOU EXPERIENCE SUCCESS

With your empathy and natural curiosity, you will offer an unforgettable client experience and build a loyal client relationship
With your strong experience in sales and passion for watches, you will be able to reach the sales target and contribute to the team objectives
With your innovative ideas and never-ending creativity, you will contribute to pushing the boundaries and developing memorable events and client activation
With your digital skills, you will be a key player in implementing digital strategy and leveraging digital tools in dedicated market
Using your excellent structural and organisational skills, you will manage the boutique’s operations following the procedures and policies.

HOW DO WE KEEP YOU SMILING?

- You will be part of a dynamic Maison where your skills and talents will be recognized
- You will share with us the same values such as “enriching communities, care attitude, continuous improvement, efficient accountability”
- You will work in a multicultural team and develop international experience
- You will navigate with us on our sustainability journey
- You will develop and take your career at the next level with potential opportunities within Maison and the Richemont Group

INTERVIEW PROCESS

1st Stage – After your application has been selected, our recruitment team will reach out to you to conduct an introductory call

2nd Stage – Interview with the Boutique Manager

3rd Stage – Interview with the HR Manager and Commercial Director

Would you like to be a modern hero?

Connect with us :

Candidati ora »