Sales Associate
Zurich, ZH, CH
SALES ASSOCIATE
Montblanc, Zurich
Your Mission
You
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are passionate, dynamic, flexible and reliable
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like the luxury environment and understand luxury clients’ needs
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are willing to build your network and build relationships with your clients
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love to work in a team
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are sensitive to craftsmanship and high-end products
Then here is the perfect opportunity for you to join our Team as Sales Associate within our Montblanc Boutique in Zurich.
The Sales Associate is responsible for:
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The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales
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Impeccable product know-how and ability to engage clients with appropriate products / collections
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Exemplary Customer Service as well as the management of the ASS inventory
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The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients
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Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data
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Correct visibility inside and outside the boutique
The Sales Associate also ensures:
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Adhesion to Boutique security and loss prevention procedures
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Regular inventory controls and random stock checks
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Goods-in receipt and stocking and transfers of goods
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Expertise in a selected product category; regular sharing of knowledge with team members
Your precious skills we are looking for:
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Retail or hospitality background or another industry with an affinity for luxury
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Passion for the Maison, its history and culture
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Strong interpersonal and sales skills
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Constant proactivity
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Excellent selling skills
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Exemplary team working spirit
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Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners
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In-depth knowledge about the product portfolio
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Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office
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Fluent in German, English and another language is an asset
Still wondering why you should join us?
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Integrating, developing and supporting our People is essential to us
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Potential future growth opportunities within Montblanc & the Richemont group
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You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise
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You will be welcomed in our brand Zurich Boutique
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No day will be like another!
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Your daily activities will be interesting, challenging and diverse