Reference Code:  101530

Sales Associate

Zurich, ZH, CH


Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.


Montblanc, Zurich


Your Mission


  • are passionate, dynamic, flexible and reliable
  • like the luxury environment and understand luxury clients’ needs

  • are willing to build your network and build relationships with your clients

  • love to work in a team

  • are sensitive to craftsmanship and high-end products


Then here is the perfect opportunity for you to join our Team as Sales Associate within our Montblanc Boutique in Zurich.




The Sales Associate is responsible for:


  • The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales
  • Impeccable product know-how and ability to engage clients with appropriate products / collections

  • Exemplary Customer Service as well as the management of the ASS inventory

  • The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients

  • Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data

  • Correct visibility inside and outside the boutique


 The Sales Associate also ensures:


  • Adhesion to Boutique security and loss prevention procedures
  • Regular inventory controls and random stock checks

  • Goods-in receipt and stocking and transfers of goods

  • Expertise in a selected product category; regular sharing of knowledge with team members


Your precious skills we are looking for:


  • 5+ years experience in retail business environment or luxury brand business
  • Retail or hospitality background with an affinity for luxury

  • Passion for the Maison, its history and culture

  • Strong interpersonal and sales skills

  • Constant proactivity

  • Excellent selling skills

  • Exemplary team working spirit

  • Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners

  • In-depth knowledge about the product portfolio

  • Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office

  • Fluent in German, English and another language is an asset


Still wondering why you should join us?

  • Integrating, developing and supporting our People is essential to us

  • Potential future growth opportunities within Montblanc & the Richemont group

  • You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise

  • You will be welcomed in our brand Zurich Boutique

  • No day will be like another!

  • Your daily activities will be interesting, challenging and diverse