[Montblanc] Retail Operation Manager

Seoul, 11, KR

Permanent

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

JOB TITLE Retail Operation Manager

REPORTING TO Commercial Director

LOCATION Seoul, Korea…

MISSION

Manage and monitoring of all activities involved in providing operation support to stores in retail & DFS according with Global Retail policies, process, activities and indications, in co-operation with Retail Operations Corporate function.

MAIN RESPONSIBILITIES

The main responsibilities of an Operation Manager are the following:

• Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes

• Guarantee proper organization and accessibility of merchandise in the floor and the Stock Room in accordance with Montblanc directives and procedures

• Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss[1]prevention and inventory discrepancies.

• Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.

• Collaborate the activities for new store opening or relocation, ensuring the coordination among the different actors involved

• Support store project team, by onsite inspection, in space and stockroom design, control IT supply, coordinate operative system and web tools training to store managers and staff members

• Ensure a correct understanding and execution of all the retail procedure

• Plan annual budget and manage all expense for store operation

REQUIREMENT

• Excellent communication skills

• Proficient in Excel, Word and PowerPoint

• At least 7 years working experience in retail business

• Pro-active, sense of responsibility for store operation

• Positive attitude

• Ability to learn and retain information quickly

• Experience in retail operation

REPORTING LINE

Direct report to Montblanc Korea Commercial Director

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