Reference Code:  101545

[Montblanc] Retail & DFS Operation Manager

Seoul, 11, KR


Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.


JOB TITLE                                            Retail & DFS Operation Manager


REPORTING TO                                  Managing Director


LOCATION                                           Seoul, Korea






Manage and monitoring of all activities involved in providing operation support to stores in retail & DFS according with Global Retail policies, process, activities and indications, in co-operation with Retail Operations Corporate function.





The main responsibilities of an Operation Manager are the following:


• Drive operational excellence being accountable for efficiency and accuracy of day-to-day Back of House procedures and processes

• Guarantee proper organization and accessibility of merchandise in the floor and the Stock Room in accordance with Montblanc directives and procedures

• Plan, undertake and be accountable for all aspects of inventory operations, monitoring loss[1]prevention and inventory discrepancies.

• Collect all data needed to have a clear understanding of all operations policies and procedures, in preparation to train colleagues and new hires.

Collaborate the activities for new store opening or relocation, ensuring the coordination among the different actors involved

• Support store project team, by onsite inspection, in space and stockroom design, control IT supply, coordinate operative system and web tools training to store managers and staff members

• Ensure a correct understanding and execution of all the retail procedure

• Plan annual budget and manage all expense for store operation





Excellent communication skills

• Proficient in Excel, Word and PowerPoint

• At least 7 years working experience in retail business

• Pro-active, sense of responsibility for store operation

• Positive attitude

• Ability to learn and retain information quickly

• Experience in retail operation




Direct report to Montblanc Korea Managing Director