Client Advisor

Reggello-Firenze, 52, IT

Fixed Term

Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

We are looking for a Client Advisor who contributes actively to maximize the performance of the boutique through achievement of sales and strategic objectives, assuring a great customer experience and optimum profitability.

MAIN TASKS:

Strive to achieve boutique and personal sales targets with active participation in the daily sales process
Develop sales initiatives incl. high price item sales activities
Greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales, giving advice and guidance on product selection to customers.
Be responsible for processing cash and card payments, balancing cash registers with receipts
Receive and store the delivery of large amounts of stock
Stock shelves with merchandise

PROFILE:

At least 3 years of experience in Retail boutique
Fluent in English and Italian. Russian Speaker preferred
Strong customer and goal orientation
Elegance, outstanding manners, assured sense of style, appreciation of luxury items
Ability to plan and organize work, with strong decision-making and problem-solving skills
Passion for Art and Design
Reliable, rigorous, with a high sense of responsibilities
Accountable for the successful development of the boutique functioning
Exceptional selling skills, outstanding customer focus and excellent oral communication skills
Able to work as part of a sales team and comfortable working with members of the public

Candidati ora »