Boutique Administrator Montblanc Monterrey

Monterrey, NLE, MX

Permanent

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

The Admin ensures the efficient management of all merchandise-related operations within the boutique. This role is pivotal in overseeing the receipt, control, and dispatch of product, maintaining accurate inventory levels, and supporting after-sales service processes. By upholding the highest standards of operational excellence.

KEY RESPONSIBILITIES

Inventory Management:

Receive and verify incoming merchandise against delivery documents, ensuring accuracy in quantities and quality.
Organize and maintain the back of house and sales floor inventory, ensuring products are stored securely and are easily accessible.
Conduct regular stock counts (weekly/monthly) and reconcile discrepancies promptly.
Monitor stock levels and coordinate with the Boutique Manager if any item is needed to be replenished
Manage inter-boutique transfers and returns to the central warehouse

Product Handling:

Label and tag products accurately, adhering to brand guidelines.

After-Sales Service (SAV):

Receive and log items returned for after-sales service.
Coordinate with the service center for repairs and maintenance, monitoring the progress and updating clients accordingly.
Manage the inventory of SAV items, ensuring proper storage and documentation.
Facilitate the return of repairs to clients, ensuring quality checks.

Operational Support:

Maintain an organized and efficient back of house.
Order and manage sales packaging, stock materials and boutique supplies, ensuring availability for daily operations.
Assist in the preparation and execution of boutique inventories cycle count and full count.
Support the Boutique Manager in updating operational procedures according to audit process.

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