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Codice di riferimento:  37782

Chinese Client Advisor

Milano, MI, IT

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Founded in 1906 as a manufacturer of writing instruments, MONTBLANC today creates  exclusive products including watches, jewelry, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. With more than 25 subsidiaries and 600 boutiques MONTBLANC is present all over the world.

We are looking for a Chinese Client Advisor with a strong affinity to the luxury sector in our Montblanc boutique in Milan. 

MAIN TASKS:

 

  • Strive to achieve boutique and personal sales targets with active participation in the daily sales process
  • Develop sales initiatives incl. high price item sales activities
  • Greet, serve and advise clients, giving the best service possible at all times while introducing additional and alternative sales, giving advice and guidance on product selection to customers
  • Be responsible for processing cash and card payments, balancing cash registers with receipts
  • Receive and store the delivery of large amounts of stock 
  • Stock shelves with merchandise

 

PROFILE:

  • Chinese mother-tongue; Fluent in Italian and English
  • Well connected to the tour guides and Chinese community
  • Previous experience in the luxury retail industry in a sales function will be considered a plus
  • Strong sense of luxury service and aesthetics
  • Excellent communication and storytelling skills
  • Result and action oriented with strong selling skills
  • Team player with good interpersonal competences and empathy
  • Curious and self-motivated, with excellent customer service mindset
  • Strong attention to details with ability to handle multiple tasks simultaneously