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Reference Code:  7080

Sales Executive

Johannesburg, WC, ZA

Permanent
  
  

MONTBLANC is a manufacturer of exclusive products including watches, jewellery, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. MONTBLANC is present all around the world with more than 25 subsidiaries and 600 boutiques.

MONTBLANC is a manufacturer of exclusive products including watches, jewellery, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and

craftsmanship. MONTBLANC is present all around the world with more than 20 subsidiaries and 530 boutiques. RLG Africa encompasses several of the most prestigious names in the luxury industry including Cartier, Piaget,Vacheron Constantin, Jaeger-LeCoultre, IWC, Panerai and Montblanc.

 

WE RECRUIT

The sales consultant will be in charge of handling the sale or of a wide range of products and services directly to consumers, and of answering requests for information from customers; at the
service of the customer. Before the sale, to advise; during the sale, to explain the terms; or after the sale, in the event of claims, returns or after sales services. The incumbent may also prepare

merchandise and help in setting up displays.

 

KEY RESPONSIBILITIES

Greeting customers

Advising customers on products

Providing the best customer service possible

Handling after sales services

Processing returns and exchanges

Handling customer complains

Responsible for processing cash and card payments

Building customer loyalty

Building customer data base

Maintain close relationships with clients

Drive and deliver personal sales and KPI targets

Maintain “Service and Standards” at all times by adhering to all policies

Provide a luxury experience

Support and lead by example at in-store events

Preparing merchandise for sale

Assisting in the display of merchandise

Be involved in stock control and management

Balance cash register

Keep store clean and tidy

Attaching price tags to merchandise

Responsible for security within store and being on the lookout for shoplifters and fraudulent credit cards etc.

Maintain knowledge of products, policies regarding sales and security practices

Gift wrapping

Requisition of special orders for clients

 

YOUR PROFILE

Previous successful experience within the luxury environment

Proven track record on sales

Ambitious personality with strong negotiation skills

Interpersonal effectiveness, flexible and adaptable

Excellent communication, interpersonal skills

Bilingual (Excellent verbal and written English)

Public Speaking course/s

Excellent team & people skills

Strong analytical and decision making skills

Ability to work well under pressure

Ability to put across his/her views in a respectful and professional manner

Work well in group problem-solving situations

Exhibit objectivity and openness to other views

Understand the business sales strategy

Display orientation to profitability

Ability to support organizational goals and values