Trade Manager (m/f/d) - On-Site Merchandising & CRO
Hamburg, HH, DE
What moves you makes us.
What we create goes beyond conventional luxury. We make products for people who follow their passions, accomplish things and wish to leave a lasting legacy. And we achieve this because we employ people who are just like that, who let their passions merge with ours. If you would like to become part of this, then apply for the position of
Trade Manager (m/f/d) – On-Site Merchandising & CRO
A full-time position at our HQ in Hamburg starting as soon as possible
"We’re looking for a highly analytical and results-driven Trade Manager (m/f/d) – On-Site Merchandising & CRO to lead our on-site search optimization, merchandising strategies, and conversion rate optimization efforts. You will play a pivotal role in enhancing user experience, improving product discoverability, and driving commercial performance across our e-commerce platform.” Christina – Director E-Commerce Trading EU
Indulge your passion…
On-Site Search Optimization:
- Manage and optimize the on-site search experience, including refining search algorithms, implementing redirects, and creating effective synonyms for improved search accuracy.
- Analyze search data to identify trends, gaps, and areas for improvement to enhance product discoverability.
- Collaborate with product teams to ensure accurate tagging and categorization for better search results.
Merchandising Strategies:
- Develop and execute on-site merchandising strategies to maximize sales and customer engagement.
- Regularly update product assortments on key pages (home, PLPs, category pages) based on data-driven insights and commercial priorities.
- Partner with cross-functional teams (content, UX, marketing) to align merchandising initiatives with brand campaigns and promotions.
Conversion Rate Optimization (CRO):
- Own the CRO strategy by running A/B tests, analyzing customer behavior, and implementing changes to improve the user journey.
- Use insights from tools like Google Analytics or Contentsquare to recommend and implement optimizations.
- Collaborate with the UX/UI team to enhance site usability, improve navigation, and streamline the checkout process.
Performance Reporting & Analysis:
- Monitor site performance using analytical tools and provide weekly reports on key metrics (conversion rates, bounce rates, click-through rates).
- Track the effectiveness of merchandising changes and provide recommendations for continuous improvement.
- Develop dashboards for real-time tracking of search and merchandising KPIs.
Cross-Functional Collaboration:
- Partner closely with marketing, trading, and content teams to ensure alignment across all digital initiatives.
- Work with tech teams to ensure seamless implementation of technical improvements and issue resolution.
- Advocate for merchandising and CRO improvements based on customer insights and data-driven recommendations.
You’ll have…
- 4+ years of experience in e-commerce site merchandising, on-site search optimization, or CRO roles (preferably D2C).
- strong analytical skills with proficiency in tools like Google Analytics, Contentsquare or similar platforms.
- experience using on-site search management tools (Algolia, or similar).
- A/B testing experience and familiarity with testing platforms (AB Tasty, Optimizely, VWO, Google Optimize).
- excellent communication skills with the ability to influence stakeholders at all levels.
- project management skills and the ability to prioritize in a fast-paced environment.
- fluent English skills and preferably one other European language (particularly German)
In a culture that…
- has combined tradition with a pioneering spirit for over 100 years
- extends its innovative approach far beyond product development
- brings together individuality, enthusiasm and the joy of creativity
- is cosmopolitan, vibrant and diverse
- invites you to go above and beyond as part of a team
- is willing to allow you to develop it, shape it and leave your mark on it
In return, you’ll get…
- an international environment and good development opportunities
- flexible working hours
- an attractive company pension scheme
- site services such as: canteen, on-site café and laundry service
- company sports and other health programs
- discounted Urban Sports membership
- a subsidized ticket for local public transport (HVV-ProfiTicket)
- an employee car park and free charging stations for electric vehicles
- German company bike and a secure bicycle parking area
- special conditions on Montblanc products and products from other Group brands
- employee benefit portals
- 30 days holiday
- regular events for employees
- various further training opportunities
In short: Indulge your passions based on your talents and abilities in an inspiring and diverse culture that is characterised by employee recognition and support. Experience all this with us.
We look forward to receiving your application and to meeting you! The HR team