Reference Code:
104847
Montblanc Retail Director
Ciudad de Mexico, MEX, MX
Permanent
Don’t miss the chance to be a part of one of the biggest Luxury Companies!
MAIN PURPOSE
Responsible for the support of the assigned POS to achieve sales, profit and strategic objectives.
|
KEY RESPONSIBILITIES
Key Responsibilities – 1
Sales, customer experience and profitability achievement
- Responsible of achieve Sales results
- Ensure that P&L objectives are fully met
- Guarantee operation development through pair coaching and the Boutiques in sales, profit and strategic objective achievement110618, including P&L review.
- Responsible of control inventory and maintain stock loss % to company set target.
- Aligned Retail Marketing operations / events on the field for all the assigned POS with ROC.
- Give constantly coaching on-the-job all types of trainings
- Ensure hiring process and induction journey
- Development of the Monthly Action Plans
- Follow up the implementation of the correct product assortment
- To give constant feedback to team in one-to-one sessions
- Control operational costs
- Ensure the excellence in execution of Customer Shopping Experience
Key Responsibilities – 2
Grow and develop inner talent
- Develop follow up modules on the field of all Retail trainings. provide feedbacks and needs if necessary.
- Analyse sales and stock report on weekly basis with concrete and short term action plans. Share information with team.
- Develop customer relationship programs, monitor the CRM results and develop concrete actions plans to meet company targets.
- Ensure the correct service, follow up and experience of every customer
- Develop KPI daily report, follow up and elaborate strategies to meet the expected objectives.
- Pro-active sales strategy plans to ensure sales BU achievement.
- Ensure the correct presentation and sales ceremony with the customers
- Become a professional in Artisan Business
- Empowerment of the team to leverage their level of commitment.
- E-commerce development and control
- Develop professional teams inside each POS
- To cover staff in sales activities when needed.
Key Responsibilities – 3
Control the operation of the assigned POS
- Ensure the correct execution and implementation of ICS in the assigned boutiques
- Ensure that cyclic, semestral and weekly inventories are executed correctly in all boutiques.
- Ensure a strong communication with Retail Director to provide feedback of each POS
- Ensure proper stock replenishment in all boutiques and provide feedback to Retail Merchandiser
- (analyse product assortment)
- Ensure professional ASS in all boutiques.
- Ensure follow-up, feedback and development of mystery shopper activities
- Ensure that all financials requirements are fully met. Ensure that all security requirements are fully met.
Key Responsibilities – 4
Coordination and collaboration of additional tasks
- Contribute the coordination of new boutique projects/refurbishments/relocations. Contribute to implement international and local strategies and strong communication with boutique teams.
- Contribute to the Visual Merchandising implementation on due time in all POS.
- More
- Make sure the coverage of POS and assist to all POS events (Noches de Gala, Noches Palacio, etc,) and marketing activities.
- Liaison with all functions at Hamburg HQ and Mex. office.
- Bringing together monthly sales reports and figures.
- To assist and detect new opportunities with special events, sales and promotions.
Technical skills / abilities:
- Proficiency in the use of computer systems. Microsoft office Word and Excel required.
- Ability to work with ERP assigned at the location assigned.
- Bilingual (English/Spanish)
Personal skills:
- Capacity of Deep Analysis
- Result oriented
- Operations and administration abilities
- Solution finder
- Innovative and creative
- Customer oriented
- Adaptable and flexible — Efficiency
- Should be willing to contribute and propose new ways of working
- Should be flexible and open to changes
- Should be autonomous and proactive