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Reference Code:  103397

Sales Associate, Birmingham (6month FTC)

Birmingham, BIR, GB

Fixed Term
  
  

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

“While our precious writing instruments record the moments of your life,

our equally exquisite watches aid you in keeping track of them”

 

Montblanc – Sales Associate Birmingham

(6month FTC - Full Time)

 

 

As an ambassador for Montblanc’s Birmingham boutique, you are responsible to deliver and maximise the performance of the Montblanc Boutique in the UK, through achievement of sales, profitability, and client satisfaction.

 

HOW WILL YOU MAKE AN IMPACT?

 

Boutique Performance

  • Achievement of sales, profit and strategic objectives.
  • Development of sales and profit initiatives to develop the business
  • Regular sales and other KPI reporting.
  • Implementation of brand guidelines (visual merchandising, brand image, customer service standards, product launch guidelines).

 

Retail Operations

  • Inventory management and regular level control.
  • Accurate management of all till operations.
  • IT system maintenance and reporting.
  • Ensuring adherence to all security policies and procedures.
  • Reporting all repair and maintenance issues, ensuring follow-up for the boutique.

 

Client experience and development

  • Always ensure impeccable customer service.
  • Actively promote the brand CRM strategy.
  • Execution of all planned activities in the boutique.
  • Relationship management of all VIP customers.
  • Assisting the Boutique Manager with all customer service and client topics.
  • Promotion of corporate business gift opportunities

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • 3-5 years’ experience in retail
  • Leather background
  • Excellent communication skills, both written and oral
  • Pro-active with a strong teamwork ethic
  • Attention to detail
  • Good administrative skills
  • Flexible to work weekends

 

HOW DO WE KEEP YOU SMILING?

 

As a significant member of the Montblanc community, you are also part of a much bigger family at Richemont.

We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.

 

YOUR JOURNEY WITH US:

 

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

 

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Supervisor & Head of Retail for Montblanc Birmingham

3rd Stage – Interview with Head of Retail & Brand Director for Montblanc

 

LEARN MORE ABOUT LIFE AT RICHEMONT AND MONTBLANC BELOW:

 

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

https://www.youtube.com/user/montblanc

 

Apply now »