Sales Associate - 50%

Basel, BS, CH

Permanent

Since MONTBLANC revolutionized writing culture in 1906 with the first spill-proof fountain pen, we have been known for outstanding craftsmanship, highest aesthetics, and innovative solutions. And we keep pushing the boundaries. We combine the best of tradition, technology and design in writing instruments, watches, leather goods, new technologies and selected accessories. With our name and in our emblem, we embody this mission: to implement bold ideas with outstanding craftsmanship and create refined products for people with highest expectations. In doing so, we are at the forefront of technology and design, drawing on the passion of more than 3,000 employees and living a culture that - like our products - inspires people to unleash their potential, to thrive and to achieve.

Your Mission

You

are passionate, dynamic, flexible and reliable
like the luxury environment and understand luxury clients’ needs
are willing to build your network and build relationships with your clients
love to work in a team
are sensitive to craftsmanship and high-end products

Then here is the perfect opportunity for you to join our Team as Sales Associate within our Montblanc Boutique in Basel. This position is a part-time position to work at 50%.

The Sales Associate is responsible for:

The achievement of sales targets, monitoring individual/boutique sales goals and identifying opportunities to gain new clients and increase sales
Impeccable product know-how and ability to engage clients with appropriate products / collections
Exemplary Customer Service as well as the management of the ASS inventory
The handling of (VIP)-customers, the development of long-term client relationships and the conversion of prospect clients into buying clients
Providing all necessary information for the customer database as per the CRM standards and contributing to the quality of the database while reviewing, updating and cleaning the data
Correct visibility inside and outside the boutique

The Sales Associate also ensures:

Adhesion to Boutique security and loss prevention procedures
Regular inventory controls and random stock checks
Goods-in receipt and stocking and transfers of goods
Expertise in a selected product category; regular sharing of knowledge with team members

Your precious skills we are looking for:

5+ years experience in retail business environment or luxury brand business
Retail or hospitality background with an affinity for luxury
Passion for the Maison, its history and culture
Strong interpersonal and sales skills
Constant proactivity
Excellent selling skills
Exemplary team working spirit
Strong communication skills – vis-à-vis clients, Boutique team, HO Management, suppliers, partners
In-depth knowledge about the product portfolio
Solid competence with till systems (SAP,GK), Sales Force and Microsoft Office
Fluent in German, English, French a strong plus and another language is an asset

Still wondering why you should join us?

Integrating, developing and supporting our People is essential to us
Potential future growth opportunities within Montblanc & the Richemont group
You will join a friendly and dynamic team with whom you will be able to share your knowledge and expertise
No day will be like another!
Your daily activities will be interesting, challenging and diverse

Apply now »