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Reference Code:  20503

Sales Manager - Santa Clara

95050, CA, US

Permanent
  
  

MONTBLANC is a manufacturer of exclusive products including watches, jewellery, writing instruments and leather goods which reflect our high demands with respect to culture, quality, design, tradition and craftsmanship. MONTBLANC is present all around the world with more than 25 subsidiaries and 600 boutiques.

Primary responsibilities:

  • Plans and directs the day-to-day sales operations of the boutique.
  • Develops strategies to improve customer service, drive store sales, and increase profitability.
  • Implementation and execution of sales initiatives
  • Ensures customer needs are met, complaints are resolved, and service is quick and efficient.
  • Ensures all products and displays are merchandised effectively to maximize sales and profitability.
  • Forecasts staffing needs and develops a recruiting strategy to provide optimal staffing in all areas together with the Boutique Manager.
  • Participates in the annual review process

 

Qualifications:

  • A bachelor's degree or its equivalent; at least 5 years of experience in retail sales.
  • Relies on extensive experience and judgment to plan and accomplish goals.
  • Lead and directs the work of others.
  • Excellent understanding and appreciation of the luxury goods markets
  • Excellent communication skills both verbal and written to people of varying levels and cultures;
  • Excellent interpersonal skills with the ability to cultivate good working relations within the company;
  • Highly creative. Out-of-the-box thinker;
  • Self motivated seeking challenge and growth
  • Strong analytical and organizational skills;

 

 

Computer Skills:

  • Microsoft Office, SAP, experience with Client Relationship Management systems and Outlook