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Reference Code:  89935

Jaeger-LeCoultre Sales Manager

Tokyo, 13, JP

Permanent
  
  

Jaeger-LeCoultre since its creation, Jaeger-LeCoultre has made precision an art form in its own right, balancing skills and artistry with sophistication and aesthetic finesse. In keeping with the inventive spirit initiated in 1833 by its founder Antoine LeCoultre, the artisans of the Manufacture create collections which have been at the forefront of fine watchmaking: Reverso, Master, Jaeger-LeCoultre Polaris, Rendez-Vous and Atmos – this rich legacy built by the Grande Maison over centuries serves as a constant source of inspiration in ever so pushing the boundaries through unprecedented timepieces.

MAIN TASK

 

Manage Jaeger-LeCoultre retail and wholesale doors (about 1/3 of the network) to achieve and exceed sales targets, create excellent brand presentation and ensure customer satisfaction.

 

KEY RESPONSIBILITIES

 

QUANTITATIVE

 

  • Achieve monthly and yearly sell-out/ sell-in targets by pos/ boutique
  • Implement the model stock and stock rotation targets by pos/ boutique
  • Produce accurate sales forecasts and express replenishment needs

 

QUALITATIVE

 

  • Create/maintain strong relationships with dealers and partners
  • Prepare and implement action plans by pos/ boutique including fairs schedule
  • Implement VM guidelines in all pos/ boutiques
  • Display excellent product knowledge and confidence to present to end-customers
  • Train pos/ boutique staff on products and brand
  • Increase average sales price and sales of high-end pieces in each pos/ boutique
  • Plan and manage consignment stock of high-end pieces
  • Ensure end-customer satisfaction

 

RETAIL SPECIFIC

 

  • Manage our growing retail network, both internal and external boutiques
  • Monitor and follow-up on boutique KPIs in order to achieve targets
  • Create and monitor weekly/ monthly action plans to boost sales and traffic
  • Implement and manage CRM programs
  • Boutique staff coaching and training
  • Accurate stock and back-order management
  • VM excellence
  • Supervision of boutique after-service and customer satisfaction

 

 

PROFILE

 

Education: 

 

University degree

 

Experience:

 

    • Min. 5-year experience in retail luxury business
    • Implementation/ management of retail KPIs

 

Skills required:

 

    • Language: Japanese full proficiency; business English
    • Analytical and numeral skills
    • Excel, Word, PowerPoint
    • Strong Communication and Negotiation skills

 

Behavioural competencies:

 

    • Dynamic, open minded, proactive
    • Customer oriented and end-client focused
    • Problem solving attitude
    • Available to travel frequently in Japan (weekly basis)

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