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Reference Code:
28974
Boutique Manager
Singapore, 01, SG
Permanent
“Jaeger-LeCoultre, Home of Fine Watchmaking since 1833, a Maison of excellence and passion for innovation is inviting driven individuals to apply for the position of Boutique Manager to support the success of our South East Asia & Oceania region.” - Chen Hwei-Shaing, Regional Retail Director SEAO
HOW WILL YOU MAKE AN IMPACT?
- Coach and develop staff effectively for them to meet their targets whilst maintaining high level of motivation
- Promote a culture of building long term relationships with the clients by satisfying & handling them in the respect to the Maison’s standards
- Ensure adequate manpower and support to cover the shop floor operations at all times and maintain high standards of housekeeping in the boutique & client service
- Enlarge the boutique client database by developing the boutique network & business partners
- Prepare various reports which also gives you the exposure to better understand the business
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- You have strong leadership and organizational skills with at least 5 years of supervisory experience ideally within the luxury industry
- Together with your exceptional communication and presentation skills, you also thrive under pressure and able to demonstrate strong operational abilities to the team
- Confident, organized, efficient, good attention to detail, result and action oriented with strong entrepreneurial mindset
- Strong sense of luxury service and aesthetics, with knowledge & experience of CRM
- The team respects your authority because of your positive mindset and inspiring attitude
HOW DO WE KEEP YOU SMILING?
- A great opportunity to lead and be part of a passionate and diverse team that goes the extra mile to uphold outstanding service for our beloved clients
- This role will also help deepen your knowledge of luxury watchmaking whilst enhancing your expertise in retail operations and people management
- Finally, a plethora of opportunities within the Richemont Group to help you develop and take your career to the next level
YOUR JOURNEY WITH US:
- Firstly, you will meet the Talent Sourcing Manager and HRBP to get to know YOU and give you as preview as well of the team dynamics and company culture
- Subsequently, you will be meeting with the Retail Director to dive deeper and assess your fit to this role. She will also share potential growth opportunities should you be successful in this position
- Finally, you could have chance to meet our Managing Director