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参考代码:  75111

Partner Retail Sales Coach

Shanghai, SH, CN

Permanent
  
  

自创立以来,Jaeger-LeCoultre积家品牌自成一格,孜孜不倦地将精准技艺锤炼臻善,与此同时又致力于将精湛 技艺与艺术工艺,将精密机械与美学理念巧妙结合。积家大工坊的制表大师恪守创始人安东尼 勒考特(Antoine LeCoultre)于1833年创立之初,便确立的创新精神,以精湛工艺创作了技术与美学兼备的时计作品,缔造制表领 域的典范。当中包括Reverso翻转系列、Master大师系列、Rendez-Vous约会系列以及Atmos空气钟系列,这些 作品象征着积家上百年的历史结晶,是取之不尽的灵感之源,驱动大工坊精益求精,不断缔造传奇之作。

JOB TITLE                Partner Retail Sales Coach

REPORTING TO            Head of Learning & People Development

LOCATION                Shanghai, China

 

Main Purpose
This retail sales coach is a professional coach who works closely and helps sales teams to deliver field coach programs in Jaeger-LeCoultre local boutiques (partner retail). In order to ensure the highest level of boutique experience, client satisfaction, business performance.  
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Key responsibilities
Sales team coaching
•    Delivers the service and product training with luxury standard
•    Actively listens, observes, and develops the trained sales associates selling potential in real life and role plays
•    Analyses and debriefs with boutique managers and in-store trained teams identify clear axes of improvement
•    Draws up individual action plans for the boutique’s teams to increase key KPIs and service
•    Provides the feedback after each field coaching session,ensure that BTQ managers take responsibility for the application and follow up of the BTQ
•    Regularly monitors the Mystery Shopping results and provides pragmatic & creative recommendations for the teams to improve 
•    It’s the warrant of the correct use of Maison Service tools

 

JOB PROFILE 
•    (Bachelor’s degree and above)
•    Minimum 5 years’ field coach or training experience in the luxury industry 
•    Good in MS office software
•    Fluent in Mandarin Chinese skills (written, spoken), fluent in English skill will be a plus
•    Be curious, open-minded, with a strong positive mindset, motivated to always keep on learning and sharing
•    Be open to travel at least 50% of the time 
•    A coaching certification would be a real plus