Visual Merchandising Manager

At Richemont Americas, we aspire to reflect the ever-changing world around us. We are proud to employ talent from many different backgrounds, experiences, and identities to build a continually evolving, inclusive community where the diversity of our colleagues and clients is rich and celebrated. We believe when inclusion is fully embraced and empowered, creativity and knowledge emerge to deliver excellence, advancing the community that is uniquely Richemont Americas.

Visual Merchandising Manager

Jaeger - LeCoultre | New York

Reports to: Senior Project Manager

Role Overview

At Jaeger-LeCoultre North America, we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

Within the Jaeger-LeCoultre North America Marketing team, the Visual Merchandising Manager responsible for driving the consistency and quality of visual merchandising (“VM”) implementation throughout the region and distribution network. She/He will work in close relationship with HQ teams to elevate and maintain Jaeger-LeCoultre image standards to enhance both the business and the client experience.

Responsibilities

STRATEGIC (30%)

• Plan annually together with HQ and Local teams the VM implementation and budgets based on HQ guidelines for openings, permanent VM, temporary animations and local brand events.
• Ensure local visual requirements are shared and met at all time: maintain a culture of excellence, act as a key informant on in-store execution.
• When appropriate, adapt display based on the store’s requirements and architecture, considering local needs together with SDP teams for boutiques, point of sales, espaces.
• Foster a vibrant VM community by actively sharing relevant communication: train and disseminate visual merchandising expertise among Commercial, Retail and Partners teams.
• Monitor and evaluate VM performance and customer feedback, to identify the best practices and areas for improvement.

OPERATIONAL  (70%)

• Uphold visual brand standards according to global directive, with impeccable attention to detail and a keen aesthetic.
• Coordinate the logistics and deliveries of point of sale material into the different commercial touchpoints throughout the region in a timely manner.
• Create purchase orders, vendors and other financial needs in SAP, coordinating with local finance department, various vendors and marketing teams.
• Prepare various reporting documents for HQ and local management including qualitative and quantitative elements incl. IWD App.
• Manage the storage, stock inventory and destructions of all point of sale material in our external warehouses and within the Retail environment.
• Support Marketing teams with VM for regional brand events such as brand exhibitions, pop-up, travelling collections.
• Plan and track VM / POS budgets as part of the A&P budget.
• Support SDP team with store opening. From creating planogram to execution, lead and proposed strategic solution per market needs to improve sales and brand images while maintaining brand standard.

Qualifications

SKILLS

• Minimum 5 years of Visual Display and Merchandising experience in a luxury or specialty retail environment.
• Education in visual arts, interior design, architecture, fashion, and/or similar business-related arts, or demonstrated professional equivalent.
• Strong Project Management skills, capacity to orchestrate multiple workstreams in parallel and manage or collaborate with internal and external cross-functional groups.

SPECIFIC

• Strong visual and spatial awareness
• Ability to translate Global guidelines to Local environments and needs
• Skilled in Microsoft Office and Adobe Creative Suite
• Experience with SAP systems (or similar) is preferred
• Ability to travel up to 40% of the time
• Flexible schedule and ability to work outside of regular business hours

LANGUAGE

• French and/or Spanish speaking is a plus

SOFT SKILLS

• Organizational skills
• Creative, Attention to details
• Communication and verbal skills
• Problem-solving, Flexibility and business-focused
• Dynamic, agile and passionate

Richemont offers a generous compensation and benefits package for eligible employees. Only candidates selected for further consideration will be contacted.

We Offer – United States

Employee wellbeing is a top priority at Richemont. We offer a comprehensive benefits program to support employees and their loved ones. Our core benefits include medical, dental, and vision programs. Health savings and flexible spending accounts are also available. The company offers income protection solutions including life insurance, disability benefits, and 401(k) with employer match. Understanding the importance of work-life balance, our total rewards include paid time off, a wellness reimbursement benefit, and access to the employee assistance program. Employees are encouraged to make a difference in their local communities with volunteer days off, supporting initiatives that drive change.

At Richemont, We Craft the Future!

Expected Salary Range: 95K – 100K

Salary will be determined based on relevant skills and experience.