CRM Activation Intern - 6 months internship

Geneva, GE, CH

Trainee/Intern

L’HORLOGER DES HORLOGERS

Guidée par une inépuisable soif d’innovation et de créativité, inspirée par les paysages naturels et paisibles de sa Vallée de Joux natale, Jaeger-LeCoultre se caractérise depuis 1833 tant par sa maîtrise des complications que par la précision de ses mécanismes. Baptisée « l’horloger des horlogers », la Manufacture témoigne d’un esprit d’innovation permanent qui lui a permis de créer plus de 1’300 calibres différents et d’obtenir plus de 400 brevets. Portés par 190 ans d’expertise, les horlogers de la Grande Maison conçoivent, produisent, décorent et subliment des mécanismes dotés d’un niveau de sophistication et de précision incomparable, associant passion et savoir-faire séculaire, reliant le passé à l’avenir – des pièces d’exception qui se révèlent à la fois intemporelles et dans l’air du temps. Avec 180 savoir-faire réunis sous un seul et même toit, la Manufacture crée des montres qui associent ingéniosité technique et beauté esthétique d’une façon unique et parfaitement reconnaissable.

The objective of this internship is to give the trainee on the one hand a good understanding of the different aspects of our CRM scope of work (data – analytics – activation – satisfaction) and on the other hand allow him/her to fulfil both operational and strategic tasks.

HOW WILL YOU MAKE AN IMPACT?

Further develop and deploy in our markets our different CRM activation : ensure coordination with markets, develop content, produce and test our emails, SMS, MMS, Whatsapp, etc.
Support the CRM Team in further deploying and leveraging our Clienteling tool and Strategy in close collaboration with our Client Activation Manager for both BTQ and CRC’s. And support the team in the monitoring of clienteling performance.
Support the Client Data Specialist in the production of client reports and KPIs Tracking Dashboards (Customer Journey Performance Tracking, Monthly Client Report...)

WHAT ABOUT YOU?

You are looking for an internship as part of your studies (master).
Extensive experience with MS Office Suite, HTML.
Experience in Salesforce Service Cloud or Marketing Cloud is a plus.
Nice to have : Experience with Analytical and Dashboarding Technologies (Looker, BigQuery)
Project Management skills and analytical thinking.
Fluent in French and English.

MORE THAN A MAISON, A WORLD OF OPPORTUNITIES!

You are our best asset. By joining Jaeger-LeCoultre, a whole world of opportunities will open to you through a dynamic talent development strategy and an impactful learning offer. We will nurture your desire to grow thanks to ambitious projects and an engaging work environment. Joining Jaeger-LeCoultre is also joining the Richemont Group and an international career path. We will satisfy your wish for well-being and balance, thanks to a modern workplace, flexible working hours, on-site services and time to volunteer. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society. Learn more about our CSR commitments in our program « Make Our Time Better ».

ABOUT JAEGER-LECOULTRE: THE WATCHMAKER OF WATCHMAKERS

Since 1833, driven by an unquenchable thirst for innovation and creativity, and inspired by the magnificent landscape of its home in the Vallée de Joux, Jaeger-LeCoultre has been distinguished by its mastery of complications and the precision of its mechanisms. Known as the Watchmaker of Watchmakers™, the Manufacture has expressed its relentlessly inventive spirit through the creation of more than 1,400 different calibres and the award of 430 patents. Harnessing 190 years of accumulated expertise, La Grande Maison’s watchmakers design, produce, finish and ornament the most advanced and precise mechanisms, blending passion with centuries-old savoir-faire, linking the past to the future, timeless but always up with the times. With 180 skills brought together under one roof, the Manufacture creates fine timepieces that combine technical ingenuity with aesthetic beauty and a distinctively understated sophistication. Timeless and always up with the times.

www.jaeger-lecoultre.com

EN SAVOIR PLUS SUR LA VIE CHEZ JAEGER-LECOULTRE

careers.jaeger-lecoultre.com

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