Deputy Boutique Manager - Jaeger-LeCoultre - NEW Chadstone Boutique

• Support Boutique Manager to develop strong sales turnover for the boutique in accordance with the boutique strategy 

• Supervise staff to meet the turnover targets set by the Boutique Manager through their maximum efforts. 

• Supervise and manage staff’s usage of discount policy 

• Achieve Key performance indicators defined by the Boutique Manager 

2: Manage Boutique Operations 

• Ensure compliance with Group’s policies & enforce Maison’s commercial rules 

• Overview safety & security of the team, stock & premises 

• Ensure that all operating procedures are strictly adhered to (stock management, product handling, security, audits, financial processes etc) through management of stock and Sales Administrator as well as full sales team 

• Responsible for and ensure the proper and accurate management of stock  

• Lead inventory management / stock take 

• Check that all products are correctly handled & priced 

• Look after the level of accessories (catalogues, gifts, boxes, etc.) 

• Look after the merchandising (products are correctly emphasized according to the Boutique priorities, cleanliness, prices, etc.) 

• Assist the Boutique Manager in collating and preparing various reports (Sales Turnover, Customer Analysis, etc) 

• Maintain high standards of housekeeping in the boutique and ensure that the boutique team does the same. 

• Supervise maintenance of fixtures, furniture, and furnishing within the boutique  

 3: Client Management  

 4: Customer Service 

WHAT ABOUT YOU? 

• 3 – 5 years in supervisory positions in Luxury Retail Environment 

• Ability to develop long-term and sustainable client relationships and business. A proven record of high-end sales will be a plus.  

• Excellent communication skills. 

• Strong local network already developed 

• Be available to work retail hours including weekends. 

• Flexible mind-set with the ability to embrace changes and with an appetite to learn 

• Excellent analytical, organizational, and interpersonal communication skills required. 

• Ability to motivate and develop team 

WHY JOIN US? 

You are our best asset. By joining Jaeger-LeCoultre, you are joining the Watchmaker of Watchmakers. A whole world of opportunities will open to you! Transmission of knowledge is the very soul of what we do: you will access a customized training program. Our Maison has been relentlessly pushing the boundaries of fine watchmaking since 1833. As a Maison, we work tirelessly to manage our environmental footprint and create a positive impact on society through our collective efforts. Learn more about our Sustainability commitments in our program « Make Our Time Better ». 

OUR MAISON VALUES 

Openness – A curiosity that encourages us to discover and exchange. The momentum that drives us to take an interest in others, in different cultures, and in beautiful things, draws our inspiration from them. The strength that leads us to maintain a fresh look at ourselves. The dynamics that drive us to discover and innovate. 

Inner Fire - The soul of our Manufacture. The inner strength that nourishes the enthusiasm and commitment we put into our daily work, and the creation of our timepieces. It is our passion that we love to share. It is a spark that never goes out, instilling the "spirit of watchmaking" in our products and beyond. 

Excellence - Excellence governs our behaviour, our way of thinking, and our decisions. This stems from our discipline-based work ethic, and our determination to continually improve ourselves, driving our pursuit of precision and quality every day.