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Reference Code:  44399

Client Advisor

Toronto, ON, CA

Permanent
  
  

Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!

 

At IWC North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

 

 

CLIENT ADVISOR - IWC YORKDALE

 

Key Responsibilities

• Individual will be responsible for selling IWC watches under the supervision of the Boutique Manager.

• Represent the IWC brand by interacting with clients in the sale of watches.

• Assist clients with Customer Service needs maintaining the brands high standards.

• Responds promptly to customer needs and solicits customer feedback to improve services.

• Manage difficult customer situations and cultivate strong client relationships.

• Assist with inventory and special projects as needed.

 

Your Profile

• Previous experience in luxury sales is strongly preferred.

• Strong understanding of Customer Service needs and customer priorities.

• Strong attention to detail with the ability to handle multiple tasks simultaneously.

• Ability to effectively present information and respond to questions in a comprehensive and effective manner.

• Flexible and able to adapt to changes in work environment.

• Excellent interpersonal, communication and computer skills are needed.

• Mandarin speaking skills are a plus

 

 

Accommodations will be made for applicants with disabilities during the recruitment process in accordance with applicable laws. Please contact us to request accommodation.