Reference Code:  90189

Boutique Manager - IWC, Chadstone

Melbourne, VIC, AU


Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!

Richemont is excited to announce that IWC will be opening its first Flagship boutique in Chadstone, Melbourne. Please see our Careers website or SEEK profile for more openings to join our team!


How will you make an impact? 

The Boutique Manager is responsible for the effective operation of the maison’s boutique by achieving business objectives and ensuring a superior standard of service that exceeds client expectations. You will lead, inspire and motivate the team to drive sales performance and build networks in the community.

You are fundamental in developing the maison and promoting its awareness and values in Australia.


How will you experience success with us?

  • You will have previous management experience in the luxury retail industry
  • You will have a strong sense of luxury service and aesthetics
  • You will have strong selling skills, and you will be result and action oriented
  • You will be a great team player with good interpersonal competences and empathy
  • You will be curious and self-motivated, with excellent customer service mind-set
  • You will have a strong attention to detail with ability to handle multiple tasks simultaneously
  • You will be an excellent communicator, able to develop a network
  • You will Lead by example demonstrating passion towards IWC and develop / train a high performing team


How do we keep you smiling?

You will be surrounded by timepieces with an exceptional craftsmanship and heritage. You will learn from inspiring colleagues and management across the Richemont network. You will be supported in achieving professional and personal goals, and a high level of positive feedback from your clients.


The boutique is due to open mid-year.