Reference Code:  36002

Retail Area Manager

Shanghai, SH, CN


Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!


The Retail Manager South China is in charge of the development and management IWC Retail network performances in South China, based in Shanghai. He/She represents the Retail leader in South.

He/She is in charge of the achievement of sales target in all boutiques in Wuhan, Shenzhen and Nanjing set by the top management.  The cover cities may change based on business needs.


  • Definition of the short and middle term strategy for the South Retail China under his/her responsibility, in accordance with the Retail Director’s job objectives
  • Setting up and implementing South team members’ KPI and achievable target 
  • Organization and management of South team members and assigned tasks by Retail Head
  • Protection of the brand relationships with Malls
  • Complaint cases solving and coordinating with related 3rd party


    • Local brand P/L after direct costs



The Retail Area Manager South is the brand first contact on the South market. His/Her role is to represent and defend brand interests on the territory under his/her responsibility, both in terms of internal structures in South (local Richemont and Regional IWC Management) and in terms of external structures (Landlords, clients, suppliers and agencies).


  • Achieve IWC South China boutiques P&L objectives
  • Boutique management: provide the memorable shopping experience to customers
  • Team Management: manage the managers, train and animate the sales team
  • Clients management: conduct CRM actions, bring new traffic          


  • Preferred university degree and above or equivalent qualification
  • 6+ years’ retail management experience in the international brands; relevant industries experience, i.e., watch or jewelry, preferred..
  • Fluent Chinese and English speaking and writing. No problems in reading and replying English emails.
  • Good interpersonal / management skills, be able to work with teams and coordinate with other departments locally