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Reference Code:  35073

Junior Technical Trainer (m/f/x - 100%)

Schaffhausen, SH, CH

Permanent
  
  

Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!

For our Customer Service department at our headquarters in Schaffhausen we are looking for a

 

JUNIOR TECHNICAL TRAINER (M/W/X – 100%)

 

In this position you will be responsible for hosting polishing and watchmaking trainings at the IWC Head Quarters and our Richemont Customer Service Platforms internationally. Furthermore, you will be creating documents supporting the technical trainings. You will be part of a small team of specialists relating to watchmaking, polishing as well as other Customer Service-related topics, who is often the first line of contact between the IWC Headquarters and the expansive international Customer Service network.

 

HOW YOU WILL MAKE AN IMPACT:

  • Teaching of polishing and watchmaking trainings
  • Development and creation of documents to support the training and the daily work of technical staff
  • Support on organizational tasks and various projects related to training

Be a highly regarded ambassador of IWC as frontline contact throughout IWC Customer Service network

HOW WILL YOU EXPERIENCE SUCCESS WITH US:

  • Formal vocational education and practical work experience in watchmaking
  • Willing to learn polishing if no experience is existing
  • Ability to work independently
  • Drive to continuously improve manual and theoretical skills related to the craft as well as IT skills
  • Proficient In use of MS Office application. Knowledge of CAD related and/or photo/video editing software are an advantage
  • Willingness to travel at least 30% of the time
  • Good English- or German language skills, additional language skills are an advantage

 

 

WE OFFER:

IWC offers a challenging working environment: the company’s roots are in Switzerland, but it is a successful international player. We maintain our tradition, yet we are always on the lookout for innovations and ways to improve. Change management, education, further training and personal development are therefore of key importance for our long-term success.