Reference Code:  13037

Intern Retail Operations (m/f - 100%)

Schaffhausen, SH, CH


Since 1868, the Swiss watch manufacturer IWC Schaffhausen has been crafting exquisite Haute Horlogerie, in which the highest precision is combined with exclusive design. As one of the world's leading brands in the luxury watch segment, our long-established company daily upholds the pioneering spirit and the innovative talent that underlie our success.


To support our Retail Operations Team at our headquarters in Schaffhausen, for the duration of 6 months, we are looking for an


Intern Retail Operations (m/f – 100%)



In this challenging internship, you are in a headquarters position and work closely with the local platforms, which gives an international dimension to this internship. In this position you will report directly to the Project Manager Retail Operations



Start Date: 01.12.2019

Duration: 6 months (31.05.2020)




  • Managing projects to improve international boutique operations from kick-off to execution
  • Set-up of different reports and sharing these with our global markets
  • Analyzing, collecting and sharing best practice implementation between all of IWC’s boutiques
  • Market analysis and preparation of executive management presentations
  • Supporting global implementation of quantitative and qualitative measures to enhance the
    IWC client experience
  • Organizing regular exchanges within the international Retail community of IWC
  • Initiating and implementing retail related projects



  • Bachelor or Master Degree in Business, Economics, Marketing, Sales or similar field
  • First experience in the field of Sales / Retail / Marketing
  • Strong analytical and project management skills
  • Dedicated and highly motivated individual with high affinity to our brand and strong enthusiasm for our products
  • Hands-On Mentality
  • Strong customer service mindset
  • Very good computer knowledge and at ease with different software solutions, especially Excel (SAP knowledge is an asset)
  • Fluent in English, German or French would be a plus



IWC offers a challenging working environment: the company’s roots are in Switzerland, but it is a successful international player. We maintain our tradition, yet we are always on the lookout for innovations and ways to improve. Change management, education, further training and personal development are therefore of key importance for our long-term success.

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