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Reference Code:  40613

Client Data Analyst (m/f/x - 100%)

Schaffhausen, SH, CH

Permanent
  
  

Our strength lies not in our similarities but in revealing the exceptional diversity of our cultures and colleagues. We leverage the advantage of being a global company with an international workforce. We employ the best experts who we trust to make informed decisions, who dare to implement their ideas and who take ownership of their actions. No matter where you are from, what you believe in, what age you are, who you love, or if you are disabled: In the end, together we always make it happen!

To support our CRM and Data Team at our headquarters in Schaffhausen we are looking for a

 

CLIENT DATA ANALYST
(M/F/X – 100%)

 

The primary focus of the Client Data Analyst will be to own the client data systems and provide the company with business-driven insights to support the global strategy.

 

Start: ASAP

Duration: Permanent

 

KEY RESPONSIBILITIES:

 

Analytics & insights

 

  • Design and maintain the client KPI monitoring dashboards.
  • Educate and evangelize HQ and local teams on the analytic tools’ adoption and the KPI definition.
  • Respond to ad hoc analytics requests from HQ or local teams.
  • Take on new analytic projects (lead scoring with predictive models, attribution, statistical analysis through surveys…).
  • Prepare reports for executive leadership to support strategic thinking process.
  • Proactively find new data points and spot opportunities to engage in new analysis to feed into our client centric transformation strategy.

 

 

Systems

 

  • Own the client data systems (mainly SAP, Salesforce, Google Cloud Platform and Looker). Master the data flows and the data definitions.
  • Collaborate with group and external data resources. Identify opportunities for process improvements or system modifications and provide updates to the business where relevant. 
  • Troubleshoot database issues. Follow-up on IT tickets, fix coding errors, constantly work towards improving the sanity of the database.
  • Create appropriate documentation to allow external stakeholders to replicate or take on additional work.

 

YOUR PROFILE:

 

  • Degree in an analytical field or business with an analytical component.
  • 3 or more years of working experience as a data analyst, preferably in an agency or consulting environment.
  • SQL, R or Python scripting experience is a must
  • Salesforce, Google Cloud Platform and Looker experience are a plus.
  • Data engineering skills are a plus.
  • Presentation skills - you know how to put your findings into comprehensive presentations and communicate your findings across all hierarchies.
  • Fluent in English is mandatory. French or German is a plus.

 

 

WE OFFER:

IWC offers a challenging working environment: the company’s roots are in Switzerland, but it is a successful international player. We maintain our tradition, yet we are always on the lookout for innovations and ways to improve. Change management, education, further training, and personal development are therefore of key importance for our long-term success.