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Reference Code:  28441

Trainer

Shanghai, 31, CN

Permanent
  
  

Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

Position: Trainer    Brand: dunhill China
Department: Retail Mgmt.& Admin    Office: China, Shanghai
Reports to: Assistant Training Manager 
Position Summary

-    To develop, coordinate, and conduct training programs (included E-learning) for all the staffs of company;
-    Assist in the training records and facilities and providing consultancy and writing reports of training results.
-    Provide classroom training to retail staffs, improve retail performance
Responsibilities & Accountabilities
-    To provide and monitor on-site coaching in the front line shops 
-    To identify training needs and deliver and evaluate the effectiveness of in-house training and development programs for frontline staffs
-    To run E-learning programs, maintain the system
-    To assist the Training Manager in the preparation and translation of training materials for the frontline staffs
-    Assist in the coordination of Mystery Shoppers Program and Medallia Program: mechanics/execution, compilation of reports and analysis
-    To deliver new staffs orientation program to ensure application of knowledge and skills learnt during training
-    Assist in the follow-up of training programs
-    Revise and update certification tests, input certification and re-certification test records into Training database on a monthly basis or its equivalent in hard copies
-    To maintain and update training database 
-    To assist retail meetings and office development activities
Requirements
- Bachelor Degree 
- At least relevant minimum 5 years in luxury retail, training experience prefer 
- Strong classroom training skills and experience 
- Have basic E-learning experience 
- Patient, passion in training, logistical thinking, hard worker 
- Team work spirit is a must, strong interpersonal skills 
- Good computer skill, be good at office software, Word, Excel and Outlook, etc
- Fluent English in writing and speaking 
- Good communication, organization and presentation skills
- Mature and can work independently with minimum supervision
- Frequently travel is required mainly within Mainland China