Reference Code:  17923


Suzhou, 32, CN


Relevant, masculine and British. Since 1893, Alfred Dunhill has been engineering unique and stylish luxuries for men. We seek people who have commitment and drive with a strong commercial focus, and will thrive in a creative environment that encourages innovative thinking.

Responsibilities & Accountabilities:

Sales Management

1.    Set up target for the shop and lead sales team to achieve it
2.    Analyze and monitor the sales as well as help improve the sales performance 
People Management
1.    Review and adjust the headcount with Area/City Manager and help with boutique staffing
2.    Duty roster arrangement, and leave, OT arrangement.
3.    Build up team work collaboration and control staff turnover rate.
4.    Stimulate the team and act as a driving force to sales team, encourage initiative and share best practices
Service Management
1.    Customer service
2.    After sales service
3.    Ensure shop service and meet company’s standard, such as: Mystery Shopper 
Store Operation Management
1.    Inventory management. Review and propose the optimum stock level and inventory in shop
2.    Ensure smooth store operation and follow the company relevant rules and regulation
3.    Control and supervise the expenses in store to increase the cost effectiveness
4.    Maintain and review the visual merchandising and store environment standard
Training and Coaching
1.    Review the staff performance and collect training needs
2.    Help to assist with training department with product training and other necessary training
3.    Responsible for store daily on the job training
Relation Management
1.    Maintain healthy relationship with the landlord, shopping mall etc.
2.    Proactively keep in touch with clients and potential clients as well as VIP
1.    Follow up the matter/ issues from the shop promptly
2.    Store administration
3.    Monitor competitor’s movements and information
4.    Gather competitions information (sales, distribution, events, promotions) 



  • Gender: No limit
  • Age: 28~35
  • Working experience: At least 3 years experiences in managing a store or a section in retail, or over 6 years retail working experiences
  • Industry background: Fashion,  Luxury background is a plus
  • Language:Good Oral English and Chinese
  • Education: College degree is required
  • Personality: Detail Oriented, team leader, can work under pressure