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Reference Code:  110379

Supervisor, Harrods

Delvaux

London, LND, GB

Permanent
  
  

The Oldest Fine Leather Goods House in the World

Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.

Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.

Supervisor, Harrods

(Permanent, Full-Time)

 

HOW WILL YOU MAKE AN IMPACT?

Assists the Store Manager in the daily operations of the boutique, ensuring a seamless client experience. Supports business development initiatives through efficient operational and administrative management.

Key responsibilities:

  • Assists the Store Manager in its missions:
    • Sales development (welcoming, sales advice and portfolio management clients)
    • Participate in the continuous improvement of quality of service and hospitality towards customers,
    • Ensuring the good presentation of the boutique
    • Stock management and its optimisation
    • Planning and organization of the team
    • Distribution of tasks and their execution
    • Reporting on the activity of point of sale
    • Follow up of the projects
    • Support to the achievement of general and personal objectives
  • Ensures with the Store Manager that the whole organization of the boutique is oriented towards sales and customer service
  • Actively partners with department store teams to maximize sales and client experience opportunities
  • Ensures the follow up (internally and with headquarters) of all the initiatives organized in the boutique
  • Assists the Store Manager in staff training
  • Check with the Store Manager that all administrative & operational tasks are executed correctly (cash desk, reception of products, customer support, customer service, ...)

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

  • At least 5 years of experience in retail luxury;
  • Confident, organized, efficient, good attention to detail, result and action oriented with strong entrepreneurial mindset;
  • Team player with excellent inter-personnel skills;
  • Good communicator, able to multitask, to lead and manage projects on his own initiative;
  • Excellent presentation and passion for the brand

 

WHAT MAKES OUR GROUP DIFFERENT?

Our true power does not lie in our similarities but in the rich diversity of our arts, cultures, and human skills, as well as our specific ability to foster untapped potential.

•          We value freedom, collegiality, loyalty, and solidarity.

•          We foster empathy, curiosity, courage, humility, and integrity.

•          We care for the world we live in.

 

YOUR JOURNEY WITH US:

We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:

1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call

2nd Stage – Interview with the Boutique Manager and the Senior HR Manager

3rd Stage – Interview with the Managing Director for Europe, ME & Africa

 

LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:

 

https://www.linkedin.com/company/richemont/

https://www.youtube.com/channel/UCtcz344eqsWvggwOnq-yljg

 
 

#Delvaux
#DelvauxSavoirFaire

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