Reference Code:  100862

Sales Supervisor

Delvaux

Kuala Lumpur, 14, MY

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The Oldest Fine Leather Goods House in the World

Founded in 1829, Delvaux is a truly Belgian brand. In fact, it was even born before the Kingdom of Belgium, which was only established one year later, in 1830.

Created in Brussels by the innovative Charles Delvaux, la Maison has remained at the forefront of luxury leather goods for nearly two centuries because of its savoir-faire, uncompromising craftsmanship and the outstanding quality of its creations.

Job Purpose:

A candidate who has strong communication and leadership skills, able to work effectively under pressure and meet Boutique sales target.

 

Key Responsibilities:

  • Establish and maintain the highest standard of boutique environment and customer service
  • Meet set sales targets by effectively leading and developing a team of sales staff
  • Understand and assist in daily retail operations
  • Conduct staff coaching, in-store training and daily operation to ensure the service standards are met at all times
  • Ensure the store image constantly complies with company guidelines

 

Qualifications: 

  • More than 5 years of luxury brand retail experience, knowledge of leather products, and CRM experience is preferred;
  • Management role experience and experience on store operation is a must
  • Responsible for overseeing the work of retail staff in a store environment
  • Possess excellent communication, customer service and interpersonal skill
  • Have a relatively in-depth understanding of the luxury market