Administrative Assistant - internship
Bruxelles, BRU, BE
Administrative Assistant - internship
Founded in Brussels in 1829, Delvaux is the oldest fine leather goods house in the world, crafting and designing without interruption in its workshops since then.
As such, Delvaux is a pioneer. Delvaux’s oldest workshop is located at l’Arsenal, its Belgian headquarters, where its artisanal expertise is meticulously preserved. Two additional workshops in France continue to drive innovation and excellence in the creation of Delvaux’s exceptional pieces. Delvaux is the inventor of the modern handbag, having filed the first-ever leather handbag patent in the world for le “Princesse” in 1908. Among its extremely rich archive of over 3,000 designs, Delvaux’s emblematic creations include The Brillant (1958), The Tempête (1967), The Pin (1972), The Cool Box (2018) and The Lingot (2022).
Steeped in emblematic addresses around the world, from Paris to London, New York, Milan, Tokyo, Seoul or Beijing, all 60 Delvaux boutiques are different. Official purveyor to the Royal Court of Belgium since 1883, Delvaux has always shared and celebrated Belgian cultural references and values.
La Maison Delvaux is looking for an organized, analytically minded intern to join our manufacturing team based in our Headquarters in Brussels.
Your mission in the Customer Service and Restoration team is to assist our teams in monitoring returned products and help organizing the workshop to assure operational efficiency.
Your main tasks will mainly include :
- Provide functional and technical support for business stakeholders
- Assist with encoding and monitoring of quality controls for returned products
- Assist sales administrators with the following functions
- Receiving and identifying products at the beginning of the after-sales process
- Entering the repairs carried out in our tracking system
- Ensuring that repair priorities are respected within the workshop in order to optimise processing times
- Inventory and organisation
- Assist the Customer Quality Service & Restoration Manager and the entire team with the following functions
- Stocking of goods (leathers and accessories) within the workshop
- Inventory of products and their accessories
- Inventory and organisation of teams consumables
Your profile
You have a Bachelor's or Master's degree in Business Management, Commercial, Engineering or equivalent
Your technical skills :
- Knowledge of Microsoft Office Suite, and particulary of Excel
- Experience with SAP is a plus
- Ability to work in a fast-paced, dynamic environment and manage multiple priorities
- Organized and rigourous
- Eye for detail and accuracy and a commitment to maintaining high standards in data quality
- Interest in the world of leather goods, luxury and craftsmanship
- Excellent interpersonal skills with a proactive approach to cross-functional collaboration in a hybrid working environment
- Mandatory knowledge of written and spoken French and English languages