Quality Manager Shoes & Fashion Accessories
Scandicci, FI, IT
About the role:
To strengthen our Quality at each stage of the finished product, we are looking for a Shoes & Fashion accessories Quality Manager based in Scandicci (FI), close to our Industrial teams (Development & Industrialisation) and manufacturers. In this position, s/he will manage quality of materials and finished product during Pre-production/production and aftersales phases.
HOW WILL YOU MAKE AN IMPACT?
For Shoes and Fashion Accessories (Bijoux, textile accessories etc.), you’ll be in charge of:
Quality Pre-production
- Participation in technical reviews - sdifettamento, risks analysis follow-up in collaboration with industrial department and suppliers
- Finished product tests coordination and Quality tolerances definition for production
Quality in production
- Masters/TDS validation in collaboration with Industrialisation team
- In-line Production processes approval
- First pieces of production approval
- Quality control planning and invoicing
- Production batch release
- Production quality KPIs (calculation, analysis, and report to Brand Management & suppliers)
- Continuous improvement of the quality processes at suppliers/manufacturers
Continuous improvement and Aftersales
- Support to network before sales and After-sales claims
- Network quality KPIs (calculation, analysis, and report to Brand Management & suppliers)
- Quality alerts management
- Support for After-sales projects
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- 10+ years of experience in Shoes Technician roles with a focus on Quality Control/Industrialisation
- Technical knowledge of the main finished product components (leathers, fabrics, metal parts) for Elegant, Casual and Sneakers categories
- Data driven and proactive approach striving for excellence
- Fluent in Italian and good English Level
- Good command of Excel and PowerPoint
- Leadership and Project Management skills
- You are an open-minded and positive person with a rigorous and organized approach
- Availability to travel frequently in Europe (driving license if mandatory)
WHAT WE OFFER
- Learning & Development Opportunities
- Flexible entry time
- Welfare
- Ticket Restaurant
- Company-promoted Wellbeing activities
We look for curious people, free spirited and determined, who want to be part of the Chloé Family. We search for people with a strong emotional intelligence, generous, humble, and smiley with a natural willingness to help others.
We encourage diversity and inclusion in the workplace, while supporting and inspiring every individual