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Reference Code:  13393

Sales Associate - Chloe Selfridges

London, LND, GB

Permanent
  
  

Femininity, sensuality, energy, lightness and romanticism, these qualities are as recognizable in Chloé's clothing and accessories today as they were upon the brand's creation over 60 years ago. Chloé's talent for evolving its style while remaining true to these underlying values has earned the brand its iconic status amongst the world's most fashion-conscious, sophisticated women.

We are currenty seeking a strong Sales Associate to join our dynamic Selfridges concession.

 

A Chloé sales associate is a Stylist
A Chloé Stylist is passionate, UNIQUE, willing to serve others
A Chloé Stylist is an inspiring fashion specialist the customer can trust


Role Responsibilities


Sales driven by using appropriate sales techniques:

  • Reaching monthly and weekly store targets with the team
  • Increasing average basket in quantity and value (UPT, VPT)
  • Developing cross-selling
  • Knowing RTW and Accessories construction and vocabulary


Client oriented by creating an emotional connection with our customers:

  • Bringing to life the Chloé customer experience
  • Developing the client book and updating the customer database
  • Maintaining loyalty to both the boutique and the Brand
  • Reinforcing clientele relationships with consistent follow up
  • Participating in regular call campaigns
  • Vigilant to respect the floor zoning


A responsive co-worker by working hand in hand with the team:

  • Conducting weekly cycle counts and general inventories
  • Abiding by Richemont and Maisons processes and procedures
  • Developing an expertise in one field: product category, Visual Merchandising or Security

 

Brand Ambassador by reaching exceptional standards of excellence:

  • Maintaining excellent level of product knowledge, understanding products, trends, collections and Chloé Moment trainings
  • Following the Chloé Grooming and attitudes guidelines
  • Working closely with partners (department stores, other boutiques)
  • Fashion forward by making the difference with a unique know-how
  • Offering an inspiring and creative advice to the customer
  • Following and reading latest fashion news

 

Ideal Candidate

 

  • Extensive background working within luxury retail 
  • A keen ability to clientele and build long lasting customer relationships 
  • We look for curious people, free spirited and determined, who want to be part of the Chloé Family
  • We search for people with a strong emotional intelligence; generous, humble and engaging with a natural willingness to help others

 

If you have a passion for Womens RTW and are looking for an exciting new opportuntity, apply now!

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