Reference Code:  88662

Cartier Watch Sales Account Manager 1

Tokyo, 13, JP


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.


MAIN PURPOSE for Watch account manager    

On a competitive and high potential market driven by unpredictable situation, you will have responsibility to define the strategy and then build Cartier Partner business in Japan. You will be responsible for defining client strategy, digital action plans, leading annual negotiations, meeting sales targets and implement an ambitious operational action plan in line within Cartier Retail strategy. You are responsible for over 15 Cartier Watch POS and will also serve as a bridge for these ambassadors under Hanzomon operation for retail training. As far as basic training is concerned, you provide it. 





Key responsibility 1-1   Sales 


Create action plan by POS to reach the sell-out/in target (monthly, annual )which is in line

   with company strategy (Sales target / Assortment / Fairs / Trainings / People management / renewal) 

Figure out key figures via SAP/PBI/Booster to analysis of sell-in/out and inventory

Analyse and define the product assortment by POS to improve Stock rotation

Manage the automatic and short-term consignments to maximise sales performance

  ・Manage the permanent consignment to make Sell-out plans and  transfer goods to right POS so as not to exceed the ageing of consignment (up to 365 days)


Key responsibility 1-2   Sales activities


Planning and execution for the sales events and fairs ( Partners fair / SHC / Christmas fair )

  ・Enhance the visibility for all advertisements, catalogues and website, SNS for dealers in according to have confirmation of Cartier guideline

  ・Attract clients to CARTIER Watch BTQ by investing COOP budgets appropriately and efficiently in digital and social networking and outdoor advertising ”OOH” and print media

Implement commercial action plans to drive sales (incentives, events, animations, local actions)

Motivate dedicated person by POS who is in charge of Cartier

Develop and implement an annual sales forecast for new products

Correspond to partners as their requests to collaborate with other department

  Client Service, MKT, PR, Event, VMD, Store Design, Supply Chain, CRM



Key responsibility 2-1   WATCH BTQ


Ensure the Brand image is respected and protected at all times, inside each POS: impeccable environment, visibility, staff grooming, VM displays etc. and take corrective actions as necessary

Achieve and increase brand visibility at store level by securing the best instore visibility (permanent display and promotions) and by ensuring proper VM displays in each POS



Key responsibility 2-2 WATCH BTQ   Development/Optimization of Network


Negotiate with partners and department stores to implement the new Espace. The Maison's Espace will be renovated to obtain the highest visibility and traffic.

Opening new POS and closing POS

Explore replacement with stronger partners

Having and update the contract with partners for trading condition

Monitoring entire market by regions ( Competitors, Changing business environment)          

Searching new business opportunities in the market and partner’s network

  ・Monitoring of partner's financial position in BS and PL and management of accounts receivable with appropriate credit limits.

Gray market control and reporting with partners

Update with Booster to ensure visibility of any changes.


Key responsibility 3   Retailization    


Handle coaching and training for all staff in boutiques on product knowledge, selling tips, client telling, and service skills, with the support of local L&D teams, these coaching and training are offered in physical, digital, team building.

To identify the different commercial activities and regulations in the INTERNAL BTQ.

To identify the different commercial operations and ways of thinking of each partner.

Mindset to ensure the same level of similar services and standards to clients as one network.


Key responsibility 4   Feedbacks


Key partners and Competitors information ( Sell-out / Novelties / Events / Network / Strategy)

Partners business strategy for Cartier

Create the PPT report for key projects ( ex. Exclusive fair, Topics) 

Report sales activity to Manager ( Daily report )

Ambassadors' character and performance.


Key responsibility 5   Clients

Cooperate with partner to increase the registration rate of CCP, which can extend the product warranty period after purchase.

Mindset of partners to increase the registration rate with Booster regarding client data and information

Execute direct treatments for the most VVIP clients, accompanied by a partner staff. At least two pairs of clients a year.

Encourage partners to actively participate in special treatment services for Cartier Watches

Effectively use client data and plan with partners to increase sales

Inspire partners to attend the VVIP clients to special events such as High Jewelry Event.

Implement with partners the necessary measures to raise the Client Experience Barometer




Required experience:


Experience in retail partner business or luxury industry


Technical skills / abilities:

Fluent in English is appreciated

Excel and PPT


Personal skills


The successful candidate will have the following personal qualities:

Excellent negotiator with a strong leadership

Analytical skills with a capacity to be a strategic thinker

Result oriented, committed, flexible

Ability to build and motivate the team of Cartier Ambassador



To apply, please feel free to contact Cartier Corporate Recruiter at emi.nishino@cartier.com. 

Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont