MAIN PURPOSE for Watch account manager    

On a competitive and high potential market driven by unpredictable situation, you will have responsibility to define the strategy and then build Cartier Partner business in Japan. You will be responsible for defining client strategy, digital action plans, leading annual negotiations, meeting sales targets and implement an ambitious operational action plan in line within Cartier Retail strategy. You are responsible for over 15 Cartier Watch POS and will also serve as a bridge for these ambassadors under Hanzomon operation for retail training. As far as basic training is concerned, you provide it.　

KEY RESPONSIBILITIES

Key responsibility 1-1   Sales 

・Create action plan by POS to reach the sell-out/in target (monthly, annual )which is in line

   with company strategy (Sales target / Assortment / Fairs / Trainings / People management / renewal) 

・Figure out key figures via SAP/PBI/Booster to analysis of sell-in/out and inventory

・Analyse and define the product assortment by POS to improve Stock rotation

・Manage the automatic and short-term consignments to maximise sales performance

  ・Manage the permanent consignment to make Sell-out plans and  transfer goods to right POS so as not to exceed the ageing of consignment (up to 365 days)

Key responsibility 1-2   Sales activities

・Planning and execution for the sales events and fairs ( Partners fair / SHC / Christmas fair )

  ・Enhance the visibility for all advertisements, catalogues and website, SNS for dealers in according to have confirmation of Cartier guideline

  ・Attract clients to CARTIER Watch BTQ by investing COOP budgets appropriately and efficiently in digital and social networking and outdoor advertising ”OOH” and print media

・Implement commercial action plans to drive sales (incentives, events, animations, local actions)

・Motivate dedicated person by POS who is in charge of Cartier

・Develop and implement an annual sales forecast for new products

・Correspond to partners as their requests to collaborate with other department

  （Client Service, MKT, PR, Event, VMD, Store Design, Supply Chain, CRM）

Key responsibility 2-1   WATCH BTQ

・Ensure the Brand image is respected and protected at all times, inside each POS: impeccable environment, visibility, staff grooming, VM displays etc. and take corrective actions as necessary

・Achieve and increase brand visibility at store level by securing the best instore visibility (permanent display and promotions) and by ensuring proper VM displays in each POS

Key responsibility 2-2 WATCH BTQ   Development/Optimization of Network

・Negotiate with partners and department stores to implement the new Espace. The Maison's Espace will be renovated to obtain the highest visibility and traffic.

・Opening new POS and closing POS

・Explore replacement with stronger partners

・Having and update the contract with partners for trading condition

・Monitoring entire market by regions ( Competitors, Changing business environment)          

・Searching new business opportunities in the market and partner’s network

  ・Monitoring of partner's financial position in BS and PL and management of accounts receivable with appropriate credit limits.

・Gray market control and reporting with partners

・Update with Booster to ensure visibility of any changes.

Key responsibility 3   Retailization    

・Handle coaching and training for all staff in boutiques on product knowledge, selling tips, client telling, and service skills, with the support of local L&D teams, these coaching and training are offered in physical, digital, team building.

・To identify the different commercial activities and regulations in the INTERNAL BTQ.

・To identify the different commercial operations and ways of thinking of each partner.

Mindset to ensure the same level of similar services and standards to clients as one network.

Key responsibility 4   Feedbacks

・Key partners and Competitors information ( Sell-out / Novelties / Events / Network / Strategy)

・Partners business strategy for Cartier

・Create the PPT report for key projects ( ex. Exclusive fair, Topics) 

・Report sales activity to Manager ( Daily report )

・Ambassadors' character and performance.

Key responsibility 5   Clients

・Cooperate with partner to increase the registration rate of CCP, which can extend the product warranty period after purchase.

・Mindset of partners to increase the registration rate with Booster regarding client data and information

・Execute direct treatments for the most VVIP clients, accompanied by a partner staff. At least two pairs of clients a year.

・Encourage partners to actively participate in special treatment services for Cartier Watches

・Effectively use client data and plan with partners to increase sales

・Inspire partners to attend the VVIP clients to special events such as High Jewelry Event.

・Implement with partners the necessary measures to raise the Client Experience Barometer

Required experience:

Technical skills / abilities:

Personal skills

The successful candidate will have the following personal qualities:

To apply, please feel free to contact Cartier Corporate Recruiter at emi.nishino@cartier.com.