E-commerce Manager - Cartier - Sydney

Want to build Cartier's digital roadmap together with an amazing team? Join us now in our Sydney Office!

HOW WILL YOU MAKE AN IMPACT?

• You will play an instrumental role in defining and leading the digital roadmap for all the eCommerce local activity to reach sales target while ensuring operational excellence.
• You will manage transversal integration of all aspects of eCommerce business including Product Assortment, Stock & Supply Chain, Marketing, Clients, Logistics Finance and Anti-Fraud
• You will be responsible in elevating the digital client experience through optimizing website traffic & conversion rate through regular reviews & close partnership with Digital Comms team
• You will work closely with the Client Relation Centre to ensure that all performance indicators are reached & our online Clients receive consistent exceptional customer service.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

• You have a strong entrepreneurial spirit to lead the digital commercial path and are results driven
• You have a clear passion in coming up with appropriate digital solutions, backed with at least 3 years of experience in a similar role and good knowledge of the luxury industry in both Australia & New Zealand.
• You are agile and possess exceptional communication and project management skills
• You have a strong ability to collaborate and influence people and teams. 

HOW DO WE KEEP YOU SMILING?

• A great opportunity to be an integral contributor to the dynamic digital commercial team
• Potential opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level

YOUR JOURNEY WITH US:

• After being shortlisted, you will receive a phone call from us to discuss the role and for us to get to know you.
• If you are successful through the phone interview, you will be invited to attend a face to face interview with our HR Business Partner & Commercial Director to assess your fit for the role. In return, we will also share insights on our team dynamics and our company culture.
• Finally, you will then have the opportunity to meet our Managing Director who can share our  overall vision and plans for the future.