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Reference Code:  17820

Sales Associate

Singapore, 01, SG

Permanent
  
  

Cartier, l'artisan des passions.

Sales Achievements

Ensures a unique and exceptional client experience during a sale
Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop)
Adapts according to client(s) needs and motivations
Strives to always improve and surprise the client(s)
Deals with ease during negotiations and objections
Transmits the passion and values of the Maison
Acts as the privileged contact for the client(s) in case of After Sales
Meets individual and boutique targets, both quantitative and qualitative
When applicable, deals with Care Service by managing repair orders
 

Client Relationship & Portfolio Development

Cultivates strong client relationships and develops client loyalty
Efficiently develops the client portfolio (Sales & Care Service when applicable)
Executes targeted CRM actions
Participates to client events and acts as an Ambassador of the Maison
 

Daily Boutique Operations

Respects all brand and boutique policies and procedures
Participates to inventories
Participates to the set up and breakdowns at opening and closing of the boutique
Participates to the implementation of Visual Merchandising guidelines
Assists with special projects when requested