Reference Code:  29509

Assistant Market & Client Insight Manager

Shanghai, 31, CN


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 


JOB TITLE    Assistant Market & Client Insight Manager

REPORTING TO   Senior Market & Client Insight Manager

LOCATION  Shanghai, China

Reporting to Sr. Market & Client Manager, the Assistant Market & Client Insight Manager is a key team member of the Strategic Transformations Department, providing business insights and related actionable strategic recommendations. S/he assists the Sr. Manager on daily insights project managements. Conduct insights studies, collect existing info/data to input research plan & contribute to client insights via different study programs.


Strategic Insights Partnership: significantly contributes to the definition and the coordination of the Client Insights Strategy

  • Conduct, direct, and coordinate all phases of research projects, demonstrating skills in all stages of the analysis process, including defining key research questions, recommending measures, working with multiple data sources, evaluating methodology and design, executing analysis plans, interpreting and communicating results
  • Assist line manager to lead various research projects from defining the most cost-effective methodology, overseeing the fieldwork to presenting the research findings and delivering business recommendations
  • Identifies relevant scope and methodology of future researches and studies
  • Contributes to improve Client centricity in brand strategy-decision making
  • Is at the edge of new research tools, constantly looks for new methodologies, including digital

Manage relationships with internal stakeholders & external suppliers

  • Manages and maintains a strong relationship with Research agencies and follows all the Research process
  • Assist line manager in communicating with Marketing, Communications, Director and Managers, and for the HQ Client Insights Specialists when it comes to Client Insights research, consumers and trends and provide an on-going insight and competitive watch

Is the Maison’s advocate for all Client Insights topics: validates & communications on findings

  • Recommends best research methodologies and approaches
  • Checks the relevance of initial results and adapt them if needed, based on cumulated knowledge and expertise
  • Summarizes and transforms research results into very actionable recommendations in perspective with existing knowledge
  • Organises and delivers the cohesive presentation of key findings and takeaways
  • Contribute to bottom up knowledge transmission from local to HQs teams and infuses International Client Insights’ learnings & best practices
  • Trains business partners as needed on Client Insights topics and animates the community of Client Insights Specialist in local markets


Skills and experience

  • Bachelor’s degree, Master’s Degree in Economics or Business Management is a plus
  • Have a solid minimum 5-years’ experience in marketing research and quantitative analysis
  • Considered as an expert within the field and are sued to work in an international environment
  • Known for analytical skills, ability to set and articulate a strategic vision, driven by results while being both client and service orient
  • Work with management to prioritize business and information needs


Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont