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Reference Code:  41183

[Cartier] Training Coordinator (6M contract)

Seoul, 11, KR

Trainee/Intern
  
  

The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 

  
  

MAIN PURPOSE

This position is responsible for ensuring all training related activities  to enhance SAs’ overall product knowledge and customer services based retail environment and monitoring closely SAs’ service and sales skill in order to meet the highest and qualitative service at the level of Brand equity.  


KEY RESPONSIBILITIES

Key responsibility 1 : Ensure all training activities

Prepare all training programs & manuals by sharing information and training work, schedule with L&D manager.

Translated & reviewed education and boutique materials on time with accuracy 

Supervise the making of language manual by sales part for oral tests of Sas once a year

Administer customer service quality of Sa’s

Assist the promotion activities prepared by L&D, marketing & sales parts

 

Key responsibility 2 : Training Material update

Regular Training Material 
Training Manual Kit (1. watch 2. Jewelry  3. Accessories 4. History…)
High Jewelry Booklet, HH booklet…


Key responsibility 3 : Reporting, Assessment and Feedback 

Reported to L&D Manager and assist (him or her) for all training related activities 

Administrate training reports from boutiques such as Field Kit
Training activites report, Arbeit report so far.

Quiz : King of Quiz – Jewelry and watch quiz once a year (for all staff)
/ Monthly Quiz – by boutique level
Score Card : Bi-annual boutique assessment chart

 

Key responsibility 4 : Communication 

Co-work for special event 
Execute the staff workshop

 

 

Job Requirements

  • L&D Intern experience preferred  
  • Positive attitude & logical thinking 
  • Good communication skill 
  • Detail oriented 
  • MS office proficiency 
     

Learn more about life at Cartier



www.careers.cartier.com

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont