[Cartier] Retail Area Manager

JOB TITLE                                               Retail Area Manager                          

REPORTING TO                                     Retail Director

LOCATION                                              Korea

MAIN PURPOSE

To be in charge of boutique sales performance and boutique HR management for Retail network

KEY RESPONSIBILITIES

1. Sales Management

- Manage boutiques to achieve the sales target and KPI

- Develop action plans to enhance sales trends by coordinating with each boutique

- Monitor and report sales trends and competitors’ activities

- Analyze both overall and individual sales performance

- Execute DM (In-BTQ) and banners in collaboration with the retailers

- Develop and support event execution for brand equity reinforcement

- Support strategic planning for retail business

2. HR Management

- Recruit and allocate boutique staff in collaboration with the Retail Director

- Manage HR issues for boutique staff and report to HR on a monthly basis

- Update monthly incentive and report to HR

- Involve in developing welfare with Richemont HR team

- Conduct performance appraisals for boutique staff annually or bi-annually

3. BTQ Operation and Security Management

- Monitor all security guidelines observed by boutiques coordinating with Richemont Security

- Monitor BTQs to adapt operation policies in line with HQ’s guidelines

- Ensure boutique conditions are maintained

- Ensure excellence in flagship store operations

- Follow up on stock loss incidents and perform stock adjustments as needed

4. Budget Control

- Manage monthly boutique expenses and coordinate with the Richemont finance team

- Annual operational budget planning

- SAP PO management

5. Boutique Project

- Prepare for BTQ renovations, opening, and closures including relevant documentation

- Coordinate construction and maintenance issues with internal teams, boutiques, and retailers

6. Etc.

- Support the Retail director in communicating with retailers regarding BTQ leases

- Support the BTQ's request including sales tools and other needs

- Manage BTQ Amenities

- Meeting arrangement

- Regular boutique visit

REQUIRED SKILL :
 

• Strong Communication skill

• Analytical skills

• Client oriented

• People oriented

• Results driven

• "Hands-on” spirit