Reference Code:  90811

[Cartier] High-end Business Client & Talent Development Manager

Seoul, 11, KR


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 9000+ colleagues of 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity.


JOB TITLE                                               High-end Business Client & Talent Development Manager


LOCATION                                              Korea





Responsible to manage and develop HBD client & event planning and talent management, defining the commercial strategy in terms of customers’ portfolio, HJ event planning and HE career path development co-operating with HB product marketing manager for HE business development and its solid growth.






High-End Sales Management


  • Plan the annual event & recurring sales target management
  • Ensure follow-up of the international and local HJ event strategy and sales target
  • Sales scenario development for client and product and consolidation with SAs
  • Develop facilitator & external partner network and commission management
  • Monitor and report performance of external facilitator and network activity
  • Sales (A&P) & Opex (S&D) Budget planning and execution



High-end Business Client Management


  • Plan a HE client engagement program and develop the exclusive experience
  • Manage client satisfaction related to event and Maison client activities
  • Client targeting for local and international event and analysing milestones (pre/during/post)
  • HE client profiling and discover new and prospect client collaboration with facilitator and department PSR
  • Ensure efficient internal communication on client recruitment among relevant teams
  • Maison Client Program set up and execution collaboration with communication team
  • Yearly gift plan according to sales strategic plan




High-end Business Event Management


  • Manage and develop the international and local HJ event client treatment program
  • Manage qualitative and quantitative post event report to region and HQ
  • Local and international event client profiling and discovery
  • Recruit clients to achieve business objects and sales target
  • Arrange VIP itinerary and treatments in coordination with external agencies-
  • Initiate the HJ event operation and collaborate with all relevant team to execute events with complete understanding of each R&R
  • Manage event budget from the beginning, the quotations, to the end, the final invoices, in due course especially following the procurement policy of Richemont group



High-end Business Talent Management


  • HB members activity screening and recruitment collaboration with HB coaches
  • Annual assessment of HB international and local community member
  • Develop quality of encompassing and targeted booster program working with HQ
  • Analyze HE sales and individual performance of HB community
  • Set up the yearly HB community seminar and one-to-one coaching plan
  • Recruiting potential member and short/long term staffing strategy
  • HB members activity screening and recruitment collaboration with HB coaches
  • Regular coaching & counselling with HJ sales community




  • University degree followed by at least 10 years’ experience, preferably in Retail business. Luxury Jewelry and/or Watchmaking experience is a plus
  • Customer focus & Good communication
  • Great sensitivity to client needs & aspirations
  • Strong in Multi-tasking / Well-organized
  • Cross- Functional
  • Flexibility & Skilled negotiation
  • Client & Service oriented and eager to be on the field, interaction with clients and partners
  • Excellent interpersonal, collaboration and communication skills with a strong team spirit
  • Luxury Business Awareness
  • Speak English fluently

Learn more about life at Cartier

Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont