Reference Code:  37641

Manager / Sr. Manager, Talent Management and Organizational Development

New York, NY, US


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 

At Cartier North America, We are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.

The Manager / Sr. Manager, Talent Management and Organizational Development’s role is to provide support for and/or lead talent management activities as well as organizational effectiveness initiatives for Cartier North America.


In the talent space, the Manager / Sr. Manager will focus on envisioning, developing, and executing various initiatives related to talent topics including but not limited to career development, talent mobility, and succession planning for Cartier North America’s commercial and corporate populations. They will also support key ongoing talent processes. The Manager / Sr. Manager will also drive the realization of organizational efficiencies and improvements to ways of working through the development and delivery of workshops, playbooks, tools, and templates. The Manager / Sr. Manager will support Maison transformation efforts via providing strategic advisement, process enablement, and change management for implementation. Finally, they will lead the measurement of talent and employee engagement outcomes, and own qualitative and quantitative analyses, such as pulse checks and the employee experience survey.


This individual reports into the Director, Talent Management and Organizational Development and will partner with the Cartier North America (NA) VP HR, Cartier NA HRBPs, the Cartier NA Learning & Transformation team, Cartier NA Internal Communications, the Cartier International Talent Team, and the RNA Talent Team.



  • Support Cartier key ongoing Talent Initiatives (e.g., OTR) in partnership with the Cartier North America HRBPs and the Cartier International Talent Team
  • Lead the design, development, and implementation of components of a continual organization effectiveness and ways of working strategy, including the build and animation of workshops, playbooks, toolkits, and templates
  • Lead the analysis of talent data, including the employee experience survey and pulse checks to measure and monitor the progress of the organization; support the visioning and build of strategic talent dashboards to present reporting in innovative ways to leadership
  • Develop strategy around talent mobility programming to support enhanced employee experience before, during, and/or after mobility; drive implementation and ongoing delivery of programming
  • Support the development and delivery of other initiatives related to talent management topics, such as succession planning, career development, etc.





  • Bachelor’s degree is required – preferably in Psychology, Business, Human Resources, Communications, or related field
  • MA/MS/MBA is a plus


Required Experience

  • Six to eight plus years of experience in the fields of Business Transformation, Organization Development, Talent Management, Learning & Development, or related areas
  • Proven experience designing and delivering cross-functional people, technology, and/or process improvement initiatives
  • Demonstrated experienced in supporting talent initiatives such as talent mobility, career development, and/or succession
  • Strong project management skills, with the ability to manage and deliver multiple projects with minimal guidance, on time, and under budget, as well as ability to exercise a high degree of accuracy with multiple details
  • Ability and ease communicating, liaising with, and presenting to executives and leaders as well as a diverse employee population; excellent verbal, written, and interpersonal communication skills
  • High level of professional maturity, emotional intelligence & solid work ethic
  • Entrepreneurial spirit that enjoys working in a fast-paced and dynamic environment
  • Demonstrated ability to maintain objectivity and discretion with confidential information
  • Ability to be proactive, make decisions, problem-solve, and adapt to change
  • Possess a global mindset and ability to understand the nuances of working in a global, matrixed environment
  • Experience in luxury retail industry, consumer goods, or hospitality industry is a plus


Technical Skills/Abilities

  • Advanced Level in Microsoft Office applications (Outlook, Word, Excel, PowerPoint)
  • Experience in SAP is a plus
  • Experience using collaboration and analysis tools (e.g., Mentimeter, Klaxoon, Miro, TypeformTM, SurveyMonkeyÒ, etc.) is a plus

Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont