Reference Code:  28007

Cartier SEE Head Of Communication

Milano, MI, IT


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 7,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 



Reporting to Marketing & Communication Director, the Head of Communication is responsible for leading Media, Digital, Events and Press/influencer, developing and implementing the local communication strategy to grow visibility, desirability and sales. 




Definition and implementation of the strategic plan for Communication

  • Based on international guidelines, results analysis, competitive context – trends and insights, input from marketing, boutiques insights and in collaboration with his/her team, identifies new opportunities to develop visibility, desirability and sales
  • Validates the communication strategic vision and its action plan with the Marketing & Communication Director
  • Builds local powerful communication campaigns (Media/Event/Press/Influencers) for all touchpoints (online and offline)
  • Ensures coordination and alignment with the Global Communication teams


Leading the Media strategy on/off line

  • Maximizes brand presence and share of voice on various channels and among right audiences
  • Plans, validates, executes and measures media strategic plans and in collaboration with the Media agency to boost brand awareness and engage targeted audiences
  • Helps to challenge media agencies to ensure premium positions in the best and most visible supports and identifies new opportunities
  • Ensures the bridge between PR team activities and Media Team to increase exposure ratio vs. media spending

Leading the management of Press & Influencer strategy

  • Drives the vision, the editorial and influencers strategy
  • Maximizes brand editorial leadership on various channels (e.g. print, web, social media, influencer)
  • Helps to negotiate interviews and to elaborate deep feature stories to promote the Maison and its products/services/key messages
  • Leads the reports on press campaigns’ results (value and volume) and the market competition analysis (print, social media, influencers)

Leading the management of Event strategy to create the best experiences

  • Drives the Event strategy roadmap both in terms of Image and Client Retail experience, and the treatment strategy for each audience (influencers, clients, VIP clients, business partners), exploring different solutions from physical to digital and pushing out of the box innovative approach.
  • Controls and follows-up the budget, the production planning, the image/quality standards and the ROI objectives for each activation
  • Provides input on the concept, the creative ideas, the writing of the brief on strategic initiatives




Foster Digital transformation


  • Instills digital approach and culture into the team/organization, to meet changing business and market requirements
  • Develops most effective digital strategies and digital channels to grow brand awareness and increases sales
  • Identifies trends and insights, pioneers and challenges the status quo to promptly react and build innovative clients experiences
  • Evaluate emerging technologies, providing thought leadership and perspective for adoption where appropriate and in alignment with HQ



Elaborating and monitoring of the communication budget

  • Defines and manages the right budget to succeed and defines the annual split
  • Guarantees the respect and the consolidation of budget at the end of fiscal


Management of the Communication team

  • Is responsible for recruitment, performance management  and feedback processes, succession planning and coaching of his/her PR/Media/Digital/event teams





At least 10 years of experience in communication within luxury, fashion or beauty multinational companies.
Preferable previous international experience and/or in Corporate communication roles.


Italian is a mandatory

English professional knowledge
French is a very important plus

The profile

Charismatic leader, able to stimulate a collaborative and transversal approach

Change activator, able to quickly adapt to different environments and situations and to inspire a constant innovation process, creativity and openness  
Analytical thinker with strong strategical view and business acumen, result oriented
He/She has an extensive knowledge in marketing and communication, and notably in social media and digital strategy

Well-experienced in people management
Well organized with exceptional attention to detail, beauty and brand image  
He/She has strong written and verbal communication skills





Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont