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Code de référence:  60753

Senior European Client data Analyst and Scientist

Meyrin, GE, CH

Permanent
  
  

L’histoire de Cartier repose sur l'audace et la passion. Nous avons adopté un esprit pionnier et audacieux qui continue d’inspirer nos équipes, tous métiers confondus, de nos boutiques à nos ateliers et nos sièges sociaux depuis plus de 170 ans. Nous comptons plus de 8500 collaborateurs de 90 nationalités différentes qui partagent un esprit indépendant et un engagement envers l’excellence, et qui ont pour ambition d’enrichir en permanence l’héritage de la maison en repoussant les limites de la créativité. 

  
  

We would like to talk to you about the opportunity to join our Client Marketing team as Senior European Client Data Analyst and Scientist. In this role you will participate in the development of the Client Knowledge strategy of the Maison. Our ambition is to build and develop data intelligence to gain in-depth Client Knowledge so as to better answer clients’ needs and increase the impact of our initiatives. The Senior European Client Data Analyst and Scientist will work closely with many Central teams (Client Marketing, Marketing, Communication..) and Richemont teams (Marketing Services, IT, ..).

 

HOW WILL YOU MAKE AN IMPACT?
•    Perform Client Studies as answers to business questions for European markets
   o    He/she/they translate business needs from Marketing, Clients and Communication teams into client intelligence projects (before Product launch, after media campaign, marketing services…)
   o    He/she/they identify data sources and methodology to apply
   o    He/she/they conduct client studies (planning, follow-up, coordination)
   o    He/she/they present actionable insights in a clear manner and adapted to target audience

•    Develop predictive analysis & machine learning for European markets
   o    He/she/they will select features, build and optimize machine learning algorithms to support the Client relational plan for Lifecycle activations as well as product activation
   o    He/she/they know how to explain the methodology, present the results to non-initiate audience, support markets in the implementation and the testing of the predictive models
   o    He/she/they are up-to-date with ML innovations. He/she will propose and implement methodology improvements on the algorithms (integration on third party data, new algorithms etc..)

•    Support European Markets in advanced conversion analysis
   o    He/she/they will support the Europe team in conversion analysis to identify the impacts of EU communications and services plans on purchase behaviours, conversion funnels and overall turnover

 

HOW WILL YOU EXPERIENCE SUCCESS WITH US?
•    Master's degree in Computer Sciences, Computer Engineering or related field with a proven 
•    7 years to 10 years’ experience in Client study project management with international exposure 
•    Experience in SQL is mandatory (BigQuery being a strong asset)
•    Experience in machine learning is mandatory (Python being a strong asset)
•    Knowledge of Cloud environment is a plus (GCP, Azur, AWS)
•    Expertise in Luxury Retail Industry is a plus
•    An analytical mindset with problem-solving skills
•    Excellent communication, collaboration and organizational skills
•    Ability to interact with a wide variety of people
•    Able to prioritize and manage several projects at the same time
•    Client & Service Oriented
•    Proficient in MS Office (Excel, Access, Word etc.)
•    Fluent in both English & French

 

WHAT DO WE OFFER
•    We’re fully transparent and share with you: Maison strategies, key information, needs of others Corporate Departments.
•    We create a positive environment where we are proud to employ talent from many different backgrounds, experiences, and identities. We believe that when diversity and inclusion are fully embraced and empowered, creativity and knowledge emerge to deliver excellence. We continue to work towards creating a workforce that represents the diversity of our clients and our communities.
•    We constantly develop you with trainings, continuous learning and feedback culture. Building a healthy and strong feedback culture, where you will feel entitled to give an honest opinion, is essential to us.

 

YOUR JOURNEY WITH US
If your application is selected, we will give you an introductory call to explain further steps and discuss the opportunity. If things go well on both ends, you will have a chance to meet our hiring manager and the HR Manager for a confidential interview. 


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Richemont possède plusieurs des plus grandes entreprises mondiales dans le domaine des produits

de luxe, avec des atouts particuliers dans les domaines de la bijouterie, des montres et des

instruments d'écriture. Cartier a rejoint le groupe en 1988.

En savoir plus sur le Groupe Richemont