Retail Internship : Boutique Assistant - Madrid

Are you curious to work on wonderful luxury products and to support the business of one of the most prestigious luxury Maison? Are you passionate about luxury industry? Are you willing to be part of dynamic and collaborative teams in the heart of our Boutiques? 

HOW WILL YOU MAKE AN IMPACT? 

You'll be fully integrated into one of our Cartier Boutiques across Europe. Our European region is comprised of 7 distinct markets (UK, France, Iberia, South-East-Europe, Switzerland, Northern-Europe and Benelux & Nordics), each with its own unique character and clientele.

This immersive experience will place you at the heart of the Cartier Maison, allowing you to:

• Gain firsthand understanding of how our Boutiques operate and contribute to the success of our Maison.
• Develop strong relationships with our Boutique teams, learning from experienced Sales Associates and understanding their client service approach.
• Witness firsthand the importance of our Boutiques in fostering connections with our discerning clientele.

HOW WILL YOU EXPERIENCE SUCCESS WITH US? 

• Support the organization and animation of the boutique reception area 

• Assist Boutique Sales Associates in their selling ceremony to create a unique moment for our clients 

• Actively participate in the deployment of the in-store service offering (CS, Hospitality, Food & beverages) 

• Participates in the personalized welcome of customers expected by appointment. 

• Scrupulously applies internal processes and communicate efficiently to address clients’ needs 

• Actively contributes to the continuous improvement of the customer experience in the store through relevant suggestions 

HOW DO WE KEEP YOU SMILING? 

At Cartier, we are free spirits, exploring a world of possibilities. Our diversity of skills, talents and backgrounds is what makes us unique. Each singular individual is recognized and empowered, supported and rewarded. We value your independent spirit and encourage you to create your own path on an exciting journey with global opportunities. You will never stop learning at Cartier, a unique and special place to work and progress. 

YOUR PROFILE ? 

Demonstrates ability to achieve high standards of performance 

Agile, creative, customer and commercial oriented, result mindset 

Digital Savy 

Strong interpersonal skills 

Highly motivated, true team player and driven by Excellence 

Excellent communication skills in English