High End Business Development Manager, Macau

POSITION SUMMARY

The High End Business Development Manager is to support the team to grow the High End segment, building business relations, High-end clients recruitment and engagement, develop partnership and events support.

HIERARCHICAL REPORT

The High End Business Development Manager reports to the Managing Director, Macau.

RESPONSIBILITIES

• Building Business relations
  • Implement action plan to recruit new high profile clients.
  • Initiate and maintain contact with third parties (hotels concierge, casino VIPs host, landlord clients relation…).
  • Work with retail department to identify strong potential clients and initiate follow up action plan.
  • Be an ambassador for the House with external parties and clients.
• Grow the High End segment
  • Assist the HJ team and retail department in reaching HE sales target.
  • Enhance the credibility of High End segment by demonstrating strong HE sales presentation.
• Develop Partnership & Events support
  • Organize intimate events with HE-lover, collectors with the support of events and clients team.
  • International and Local High Jewellery Event support
    • Support sales staff during HJ events.
    • Entertain business contacts and initiate sales during such events.
    • Identify potential partners to recruit prospects.
• Coordination with Marketing Product team
  • Share on the monthly basis, client and sales associates feedback to Marketing dpt.
  • Competitive intelligence, be update and aware of the competition.
  • Check on the web network or forum the brand and competitors’ presence, visibility.

REQUIRED COMPETENCIES

• Education 
  • Bachelor’s degree in business administration or equivalent is preferred
• Experience
  • 8 years working experience  and business development, either luxury field or other high-end industry
• Specific competencies
  • Strong networking skills, details oriented and positive work attitude
  • Strong negotiation skills with excellent communication and interpersonal skills
  • Computer skills: proficient in Microsoft office, AS400 would be a plus
• Languages
  • English (mandatory)
  • Cantonese (required)
  • Mandarin (required)
• Required interpersonal and behavioral competencies
  • Proactive in attaining market, customer and competitor knowledge
  • Able to multi-task, reliable, positive attitude and able to work under pressure