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Reference Code:  10778

Cartier Sales Associate

London, LND, GB

Permanent
  
  

Cartier, l'artisan des passions.

We are looking for an experienced sales associate, with a team player and client centric mindset. 

 

The successful candidate will need: 

  • A proven track record of successful achievement within a luxury retail environment
  • A sales orientated target driven background
  • Excellent customer service credentials
  • Experience of dealing effectively with different nationalities and cultural backgrounds
  • Fluent in English
  • Preferably speaking a second language, ideally Arabic or Mandarin 
  • IT literate
  • A strong communicator with empathy and good interpersonal competences
  • Result and action oriented with strong entrepreneurial mind-set
  • Team-player with empathy and strong interpersonal skill

 

How does success look like in this role?

Sales Achievements

  • Ensures a unique and exceptional client experience during a sale.
  • Masters perfectly the steps of a sale, while tansmitting the passion and values of the Maison
  • Adapts according to client needs and motivations
  • Strives to always improve and surprise the client
  • Deals with ease during negotiations and objections
  • Acts as the privileged contact for the client in case of After Sales
  • Meets individual and boutique targets, both quantitative and qualitative

 

Client Relationship & Portfolio Development

  • Cultivates strong client relationships and develops client loyalty
  • Efficiently develops the client portfolio
  • Executes targeted CRM actions
  • Participates to client events and acts as an Ambassador of the Maison

 

Boutique Operations

  • Respects all brand and boutique policies and procedures
  • Participates to inventories, set up and breakdowns at opening and closing of the boutique, and to the implementation of Visual Merchandising guidelines

 

If you are a welcoming Sales Associate, that is willing to go the extra mile for your clients, apply now!