Sales Associate, New Bond Street (FTC until March 2025)
London, LND, GB
Sales Associate, New Bond Street
(FTC until March 2025, Full-time)
HOW WILL YOU MAKE AN IMPACT?
As an Ambassador of the Maison, you will ensure a unique client experience before, during and after a sale and proactively develop your client portfolio. You also participate to the daily boutique operations.
1. Sales Achievements
- Ensures a unique and exceptional client experience during a sale.
- Masters perfectly the steps of a sale (welcome, discover and understand, convince, close and develop).
- Adapts according to client(s) needs and motivations.
- Strives to always improve and surprise the client(s).
- Deals with ease during negotiations and objections.
- Transmits the passion and values of the Maison.
- Acts as the privileged contact for the client(s) in case of After Sales.
- Meets individual and boutique targets, both quantitative and qualitative.
2. Client Relationship & Portfolio Development
- Cultivates strong client relationships and develops client loyalty.
- Efficiently develops the client portfolio.
- Executes targeted CRM actions.
- Participates to client events and acts as an Ambassador of the Maison.
3. Boutique Operations
- Respects all brand and boutique policies and procedures.
- Participates to inventories.
- Participates to the set up and breakdowns at opening and closing of the boutique.
- Participates to the implementation of Visual Merchandising guidelines.
- Assists with special projects when requested.
- Undertake administrative tasks and stock room related tasks when it’s required
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- A proven track record of successful achievement within a luxury retail environment
- A sales orientated target driven background
- Excellent customer service credentials
- Experience of dealing effectively with different nationalities and cultural backgrounds
- Fluent in English; ideally one or more relevant touristic languages (European; Arabic; Chinese)
- IT literate
- A strong communicator with empathy and good interpersonal competences
- Result and action oriented with strong entrepreneurial mind-set
- Team-player with empathy and strong interpersonal skill
HOW DO WE KEEP YOU SMILING?
As a significant member of the Cartier community, you are also part of a much bigger family at Richemont.
We strongly believe in internal development, mobility and offering various opportunities to enhance both your personal and professional development.
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
1st Stage – After your application has been selected, our recruitment team will reach out to you within 2 weeks to conduct an introductory call
2nd Stage – Interview with the Deputy Boutique Manager for Cartier
3rd Stage – Interview with the HR Manager for Cartier
LEARN MORE ABOUT LIFE AT RICHEMONT BELOW:
Learn more about life at Cartier
www.careers.cartier.com
Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in
jewellery, watches and writing instruments. Cartier joined the Group in 1988.
Learn more about the Group Richemont
