Want to join the Cartier team to assist in developing Cartier’s business activities and achieve Malaysia’s objectives in Supply Chain Sales & Operations activities?
Reporting to the Supply Chain Manager, join us NOW as Supply Chain Operations Executive for Malaysia!
HOW WILL YOU MAKE AN IMPACT?
- DOWNSTREAM STOCK MANAGEMENT
Order and stock allocation
- Liaise with boutiques and partners to achieve sales objectives: sales order taking & input in systems.
- Collaborate with supply and demand team to ensure accurate allocation and/or implementation stock and timely delivery of stock / sizing
- Propose and allocate efficiently stock to each account according to availability & launch calendars
- Monitor and manage incomplete orders such as boutique’s open/pending orders and wholesale’s backorders
- Support on enhancing stock rotation up to HQ’s standards and follow-up on action plan as necessary
Stock inquiries
- Manage in a timely manner all product inquiries (stock request, customer firm orders, lead-time, price…) requested by boutiques & external Partners by coordinating with Regional Supply Chain team for regional stock availability and oversee a delivery timeline ensuring goods are to arrive in respective to clients need.
- Management of all stock requests via stock transfers, order from HQ, staff purchase or special sales
Shipment
- Organize daily/weekly/monthly shipments among all networks, while ensuring smooth and fully compliant (export) conditions by liaising with all stakeholders as necessary (distributors, merchandising, logistic, finance)
- Liaise with POSM executive to arrange shipments to POS/Btq
Returns
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- Coordinate and keep close track of returns (defective, consignment discontinued, buy-back), aftersales services, exchange etc …
- Handle and keep track of quality issues of products: to report defective cases, to manage the return and destruction of defective stocks
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- REPORTING AND ANALYSIS
- Participate in new supply chain projects and implement it locally as relevant in collaboration with Regional Project Manager (Gemini, LNR, Opera, PowerBI)
- Responsible for the retrieval, update, and analysis of all weekly/monthly/yearly Stock reports: Inventory level, Sales through, Stock rotation, MDS fulfilment rate, aging reports…
- INTERNAL SYSTEMS SUPERVISION
- SAP & Booster Key User: Test and participate to all SAP & Booster upgrades
- Direct MDM issues to Regional and Central team
- Liaise with Project Manager on new system issues
- Inform teams -internal & external- about any system/application updates and keep users list up to date for each application (BI, SAP, Booster, Booster Services, Set for you…)
- Monitor and ensure strict alignment of inventory declaration in various systems (Booster / SAP / BI / Partner database)
HOW WILL YOU EXPERIENCE SUCCESS WITH US?
- You have at least 1 - 3 years of experience in sales and operations or related functions with handling of a wide SKU base and network in retail industry, luxury field is a plus
- Strong quantitative analytical skills & computer savvy
- Self-motivated, quick learner, result oriented, positive attitude, ability to plan and prioritize and able to work under pressure
- Good communication and collaboration with cross-function
HOW DO WE KEEP YOU SIMILING?
- A great opportunity to assist, develop, and achieve Singapore business objectives in terms of sales and operations
- This role will also help to strengthen your knowledge of luxury whilst enhancing your expertise in sales & operations
- Finally, a plethora of opportunities within Cartier and the Richemont Group to help you develop and take your career to the next level
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YOUR JOURNEY WITH US
- After being shortlisted, you will meet with Richemont Talent Acquisition team member to get to know YOU
- You will then meet with Cartier’s HR Manager to assess your fit to this role and to give you a preview as well an overview of the team dynamics and company culture
- Finally, you will meet with Cartier’s Regional Operations Director to find out more about how we operate and for you to ask questions about the business and the Maison
- If you are the successful candidate, discover and immerse yourself in the beautiful world of the Maison Cartier
While you wait for our reply, get a sense of the passion of #Cartier - https://www.youtube.com/cartier. And visit our LinkedIn page: https://www.linkedin.com/company/cartier/
