Reference Code:  71382

Visual Merchandising Manager/Assistant Visual Merchandising Manager

Hong Kong, HK, HK


The story of Cartier is founded on audacity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 8,500+ colleagues of 90 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity. 




The Visual Merchandising Manager/ Assistant Visual Merchandising Manager is responsible for covering the VM operations for HK and Macau (Boutique and Specialists Network). He/She will be the contact between headquarter, different departments and vendors. According to Maison's standard, He/She is responsible for planning the successful implementation of visual merchandising, marketing activities, and in-boutique event organization. He/She will bring her VM expertise to train the boutique team to maintain VM display up to a high standard.




The Visual Merchandising Manager/ Assistant Visual Merchandising Manager reports to the Senior Visual Merchandising Manager.





  • Assist to Senior Visual Merchandising Manager on VM strategy, boutique opening/ renovation projects, visual merchandising setups and pop-in or pop-up projects.
  • Frequently visit boutiques / POS to make sure they follow Cartier standards. 
  • Prepare VM animation plan and provide training to boutique VM ambassadors.
  • Prepare VM report and defect report summary require after each visit.
  • Closely working with HK and Macau retail team to incorporate their needs to fit the brand specifications and guidelines.
  • Follow up on all invoices processing and provide a clear payment summary.
  • Responsible for supporting the team administrative capacity and managing the filing and information database.
  • Based on headquarter VM News, he/she needs to prepare/propose necessary display elements to all markets.  Follow up with shipment and delivery schedule.
  • Work closely with the contractor on animation design, production and installation.
  • Liaise with local florist regarding flower arrangements for boutique daily use.
  • Follow up on all visuals changes production and installation.
  • Support sales events, pop-in or pop-up animations with the event team.
  • Prepare product display VM zoning plan (liaise with Store Design Planning team and Commercial team) for collection launch or sales event.
  • To imply CSR initiatives and create sustainability-conscious among all VM projects.




  • Education :
    • University graduate in marketing/ design management related
  • Experience :
    • 5 years working experience in luxury retail or equivalent,
    • Knowledge of both Retail and Wholesale networks is appreciated.
  • Specific competencies :
    • Strong analytical skills, detail-oriented, quick thinking, anticipation and decision making.
    • Strong in problem-solving skills, goal & deadline-oriented
    • Strong negotiation and communication skills. Good sense of luxury aesthetics and retail operations. 
    • Understanding the visual merchandising industry and materials, especially Watches & Jewellery displays.
    • Strong knowledge of VM production – window, facade, pop-in or pop-up setup. 
    • Computer skills: proficient in Microsoft Office – PowerPoint, Excel, Teams; Design software – Adobe Photoshop, InDesign, Illustrator, literate in Sketchup, Premier cut pro, AUTOCAD.
  • Languages :
    • English (mandatory)
    • Cantonese (required)
    • Mandarin (required)
  • Required interpersonal and behavioral competencies :
    • Capacity to communicate with all work-related parties involved 
    • Able to multi-task, reliable, positive attitude and able to work under pressure
    • Capacity to shift between being strategic and operational tasks
    • High autonomy and self-starter
    • Do not mind working for overnight setup 

Learn more about life at Cartier


Richemont owns several of the world's leading companies in the field of luxury goods, with particular strengths in

jewellery, watches and writing instruments. Cartier joined the Group in 1988.

Learn more about the Group Richemont